Agency Operations Intern

About the team
The TikTok LIVE Operations team is responsible for driving growth, monetisation, and operational excellence across the LIVE ecosystem.
We are looking for a highly motivated and proactive Agency Operations Intern to support the growth and management of TikTok LIVE agencies. This role will work closely with the Account Management team to drive agency revenue growth, operational excellence and ensure high value agency development within the ecosystem.

What You Will Learn
- How to manage and scale top-tier agencies
- Deep understanding of TikTok LIVE monetisation and creator growth strategies
- Exposure to high-impact projects and strategic decision-making
- Cross-functional collaboration in a fast-growing global environment

We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth.
Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.
Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted.
Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates.

Key Responsibilities:
- Support Agency Managers in day-to-day management of senior agencies.
- Monitor and analyse key performance metrics (e.g., revenue, creator activity, retention, recruitment, etc) to identify growth opportunities and risks
- Assist in designing and executing growth strategies and action plans for high-potential agencies
- Track progress of key initiatives and ensure timely follow-up and execution
- Help prepare performance reports, business reviews, and insights for internal and external stakeholders
- Coordinate with cross-functional teams to support agency needs and escalations
- Support the rollout of training programs and best practices to improve agency capabilities

Minimum Qualifications
- Currently pursuing an Undergraduate degree in Business, Marketing, Data Analytics or a related discipline
- Fluency in English and Spanish as working languages, with strong oral and written communication skills in both
- A kind team player with strong communication and stakeholder management skills, highly adaptable and quick learner
- Results-driven with strong data analysis skills and comfortable in a fast-paced environment
- Highly proactive, with a clear and solution-oriented mindset; persistent, competitive, and execution-driven
- Strong interest in the creator economy, live streaming, and agency ecosystem

Preferred Qualifications:
- Experience in Account Management, Operations, Consulting, or Business Development
- Outstanding communication, negotiation and persuasion skills, with the ability to articulate complex concepts effectively.
- Result-oriented, good data analysis skills and ability to work under deadlines.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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