Last updated: 2026-08-16
This Refund Policy is part of the Terms & Conditions of ReVacancy (IllyBeans), 3 Maja 14a/6, 42-217 Częstochowa, Poland. Payments are processed by Stripe. Card statements may show REVACANCY BY ILLYBEANS.
Refunds apply only to money actually paid to us: Candidate Pro ($5/month) and employer pay-per-post publication. Free candidate use of the job board is not a paid service.
You may cancel a paid purchase for any reason within seven calendar days of payment and receive a full refund, unless Polish or EU consumer law gives you a longer mandatory right. After that window, Pro access already granted for the paid month is not refunded; you can cancel and keep access until the period ends. Employer posts that have already gone live are refunded only if we failed to publish them or we rejected the posting.
Email info@rvc.global or write on Telegram to @dima_rvc. Include the name on the invoice, the Stripe / invoice id, and a short reason.
We acknowledge a request within two business days. If we approve it, we tell Stripe to credit the original payment method within five business days of approval. Card networks can take longer. The refund is the net amount we actually received, in the settlement currency.
We may refuse or reverse a refund if the request is fraudulent or abusive, or if a chargeback is opened for a charge that was properly due while the service was delivered.
This policy is governed by the laws of Poland.