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Senior IT Specialist

General Helpdesk/IT Support
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apigrafanajsonpostman+1

Senior IT Specialist

General Helpdesk/IT Support
On-site
Full Time
Saudi Arabia, Riyadh
Position:
Senior IT Specialist

Company:
Not specified

Location:
Saudi Arabia, Riyadh

Employment type:
Full time

Work Arrangement:
On-site

Short Summary:
Act as the key IT liaison between China HQ and overseas subsidiaries, owning end-to-end IT infrastructure deployment, system operations, and asset management for office and retail sites while implementing global corporate IT standards locally.

Responsibilities:
- Implement corporate IT standards, policies, and security requirements.
- Align local infrastructure with global IT architecture and drive initiatives.
- Independently deliver IT infrastructure projects for offices and retail stores.
- Establish standardized PC endpoint framework and manage bulk deployment.
- Maintain AV conferencing systems, access control, CCTV, IP telephony, and multi-function printers.
- Administer DNS and DHCP network services and resolve network incidents.
- Manage full lifecycle of IT assets including procurement and maintenance.
- Administer core enterprise systems including AD, PBX, email platform, Citrix virtualization, and Synology NAS.
- Provide on-site support and liaise with local regulators and vendors.
- Develop technical documentation and operational SOPs.

Requirement:
- Ability to prioritize workload autonomously and identify IT risks.
- Solid project coordination skills and ability to provide regular updates to HQ.
- Sound knowledge of PC hardware, Windows OS, macOS, and application deployment.
- Strong understanding of TCP/IP, DHCP, DNS, and network issue resolution.
- Practical experience in Windows Server, AD, email systems, PBX, virtualization, and NAS administration.
- Preferred certifications: MCSE, Microsoft 365 Certified, Azure Administrator.
- Business-fluent English for communication and documentation.
- Comfortable working across time zones and multicultural teams.

Benefits:
Not specified

Required Skills

active_directorydhcpdnsmacostcp_ipwindowswindows_server

Required Languages

🇬🇧 English

Key competency: General Helpdesk/IT Support
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