At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position The Global Digital Hub has been established within Roche Services & Solutions Center. Our main purpose is to strengthen the digital capabilities of Roche globally by supporting central initiatives with Social Media Management, Brand Support, Digital Publishing Services, Marketing Automation, Copywriting and Creative Design. As a member of the Global Digital Hub Team, you will work to ensure fulfillment of the Global Digital Hub long term outcomes and strategy as well as excellent delivery of our various digital operations priorities. You are responsible for supporting and executing different initiatives, you work with relevant stakeholders and consult on how to further develop their digital performance and ensure they leverage the available digital tools in order to meet their overall goals. A Business Support Expert is a technically-qualified person (expert) that strives to achieve business goals through web presence and digital platforms by supporting stakeholders in digital Projects; and it is responsible for consulting and partnering with Roche Divisions and/or affiliates in executing on the digital strategy by delivering a full suite of objectives across the Roche online presence. The Business Support Expert is a skilled expert in all aspects of digital project management, content management, tool development across different platforms, web and/or social media and is able to build out reporting metrics that supports the business in continuing their growth to meet KPIs and objectives. The role acts as a subject matter expert role to reach Global Digital Hub’s and its direct stakeholders’ key objectives and business goals by owning and executing digital projects to enable relevant stakeholders being accountable for their own business outcomes and partnering them to reach those, and the role scope includes identifying areas for improvements, process changes as well as best practices; training. The Opportunity: Supporting and managing Roche activities related to Roche digital ecosystems and other connected platforms, channels, integrations and tools and Supporting key global stakeholders as well as affiliates by consulting them on how to further develop their digital performance and ensure they leverage the available digital tools in order to meet their overall goals. Analyzing global, regional, and affiliate process needs, translating end-user requirements into scalable solution configurations, streamline processes, and automate marketing planning workflows. Providing in-depth specialist knowledge and may coach colleagues and help others develop expertise/skills and drive resolution of business issues and contribute to technical problem resolution. Accountable to define, co-create and drive Solution roadmap, and support Solution roll out planning and execution. Business Process Management: establish process governance principles, identify potential process improvements and maintain proper documentation within the scope of responsibility. Responsible for effective project and/or product management. May act as a Product Owner and lead high impact global digital projects for digital tool implementation and development. Demonstrating and consulting the ideal use of digital platforms and best practices, communicates with various stakeholder groups on local, regional and global level: Provide guidance, internal training content, operational support and individual consultation on best practices. Who you are: We are looking for upbeat, dynamic individuals who are highly involved and passionate about digital project management technology - especially Monday.com. You are a person who has experience in developing effective strategies and has the ability to manage key global stakeholders. You are a proactive, innovative problem-solver with a focus on sustainable and scalable solutions. Furthermore: You have a Bsc/Msc degree, desirable in Computing and IT, Communication or Digital Marketing (Focus on Marketing Technology) and/or 5+ years of digital marketing/technology experience; preferably in a global environment with an established track record of influencing processes development in the area of your own expertise. You are a forward thinking professional, with excellent understanding of marketing, sales and service ecosystems, including technical specification requirements and business processes. You have excellent organization and project management skills, deadline, vendor/agency management, budget management. Analytical mindset combined with strategic thinking, with ability to balance in between short and long-term goals in alignment with Business (affiliates, region, BA) and IT stakeholders. You possess the ability to operate with a high degree of autonomy. You have strong facilitation, presentation and training skills paired with passion about technologies. You own a proactive approach and positive mindset. In exchange we provide you with: Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & training, the possibility of international assignments, internal position changes and the chance to shape your own career. Excellent benefits: Competitive salary and cafeteria package, annual bonus, Private Medical Services, Employee Assistance Program, All You Can Move Sportpass, coaching / mentoring opportunity, buddy program, team buildings, holiday party. Flexibility: We also support flexibility to help you find your balance. Home office is commonly available (typically 2 office days/week on average). We create the opportunity for freedom in working, where your corporate and private life coexist in harmony. A global inclusive community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion. Explore what the Global Digital Hub is about. Discover the Roche Services & Solutions Center and how we work together as a truly global team! Please read the Data Privacy Notice for further information about how we handle your personal data related to the recruitment process: https://go.roche.com/dpn4candidates Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer. We believe it’s urgent to deliver medical solutions right now – even as we develop innovations for the future. We are passionate about transforming patients’ lives. We are courageous in both decision and action. And we believe that good business means a better world. That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. We are proud of who we are, what we do, and how we do it. We are many, working as one across functions, across companies, and across the world. We are Roche.