13d 18h ago
Relationship Banker
Valley National Bank·Sales/Customer Success/Key Account Management · Banking
🏢Hybrid
|Secaucus, United States of Americaanalyticsbanking_systemscustomer_service
Relationship Banker
Valley National Bank | Sales/Customer Success/Key Account Management | Banking
Hybrid
Full Time
United States of America, Secaucus
Source not independently verified
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Position:
Relationship Banker
Company:
Valley National Bank
Location:
United States, Secaucus, New Jersey
Employment type:
Full Time
Work Arrangement:
Onsite
Short Summary:
The Relationship Banker is responsible for driving branch growth by deepening existing customer relationships and acquiring new ones through consistent sales execution, lead management, and proactive cross-selling. This role delivers exceptional customer service in alignment with the bank's mission by engaging clients with professionalism, confidence, and a strong understanding of their financial needs.
Responsibilities:
- Focus on growing existing customer relationships and acquiring new ones through consistent sales execution, lead management, and proactive cross-selling.- Deliver exceptional customer service, engaging customers with friendly, professional, and solution-oriented service.- Maintain strong knowledge of all bank products and services, effectively educating customers and cross-selling to meet their financial needs.- Present a confident and professional demeanor to establish trust and recommend appropriate financial solutions.- Open new accounts and discuss/sell loan products to existing and prospective customers.- Participate in community events and support CRA initiatives.
Requirement:
- High school diploma/GED.- 1+ year branch banking or business services experience.- Strong communication and customer service skills.- Analytical skills and proficiency with banking systems (FIS/IBS).
Benefits:
- Comprehensive health care and insurance plans.- Retirement savings options.- Tuition and adoption reimbursement programs.- Paid time off and mental health support.- Additional benefits tailored to meet diverse employee needs.
Relationship Banker
Company:
Valley National Bank
Location:
United States, Secaucus, New Jersey
Employment type:
Full Time
Work Arrangement:
Onsite
Short Summary:
The Relationship Banker is responsible for driving branch growth by deepening existing customer relationships and acquiring new ones through consistent sales execution, lead management, and proactive cross-selling. This role delivers exceptional customer service in alignment with the bank's mission by engaging clients with professionalism, confidence, and a strong understanding of their financial needs.
Responsibilities:
- Focus on growing existing customer relationships and acquiring new ones through consistent sales execution, lead management, and proactive cross-selling.- Deliver exceptional customer service, engaging customers with friendly, professional, and solution-oriented service.- Maintain strong knowledge of all bank products and services, effectively educating customers and cross-selling to meet their financial needs.- Present a confident and professional demeanor to establish trust and recommend appropriate financial solutions.- Open new accounts and discuss/sell loan products to existing and prospective customers.- Participate in community events and support CRA initiatives.
Requirement:
- High school diploma/GED.- 1+ year branch banking or business services experience.- Strong communication and customer service skills.- Analytical skills and proficiency with banking systems (FIS/IBS).
Benefits:
- Comprehensive health care and insurance plans.- Retirement savings options.- Tuition and adoption reimbursement programs.- Paid time off and mental health support.- Additional benefits tailored to meet diverse employee needs.
Required Skills
analyticsbanking_systemscustomer_service
Required Languages
🇬🇧 English
Key competency: Sales/Customer Success/Key Account Management