11d 6h ago
Deal Desk Analyst
Quantum Metric·Sales/Customer Success/Key Account Management · Digital Analytics
📡Fully Remote
$80k - $100k USD/yr
analyticssalesforce
Deal Desk Analyst
Quantum Metric | Sales/Customer Success/Key Account Management | Digital Analytics
Fully Remote
Full Time
$80k - $100k USD/yr
Position:
Deal Desk Analyst
Company:
Quantum Metric
Compensation:
$80,000 - $100,000 a year
Bonus Eligible
Location:
Remote (Eastern or Central Time Zone)
Employment type:
Full-time
Work Arrangement:
Remote
Short Summary:
As a Deal Desk Analyst, you will support the commercial deal process by collaborating with Sales, Customer Success, Finance, and Legal. Your role involves pricing support, deal structuring, and ensuring accurate opportunity closure in Salesforce.
Responsibilities:
- Develop a deep understanding of Quantum's product packaging, pricing models, and commercial policies.
- Draft, review, and manage standard and complex Order Forms.
- Review customer redlines to Order Forms and guide internal stakeholders.
- Partner with teams to structure customer-focused solutions.
- Support opportunity management in Salesforce, ensuring accuracy and timeliness.
- Identify process improvements and drive initiatives for the deal lifecycle.
- Collaborate cross-functionally for a consistent customer experience.
- Contribute to Deal Desk scalability through special projects.
Requirements:
- 2+ years of experience in Deal Desk or similar commercial operations role.
- Experience with Salesforce (SFDC) and a CPQ platform (DealHub preferred).
- Familiarity with MSAs, Order Forms, and customer contract redlines.
- Strong analytical, problem-solving, and organizational skills.
- Excellent interpersonal, verbal, and written communication skills.
- Customer-focused mindset with a commitment to high-quality support.
- Self-starter with initiative, curiosity, and accountability.
Benefits:
- Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company).
- FSA, DCFSA, and HSA accounts.
- Employee Assistance Programs (EAP) and Telehealth options.
- 401k (with employer match) and Options/Equity.
- Unlimited Paid Time Off and Sick leave.
- Parental/Adoption Leave.
- Flexible work environments and numerous resources for professional development.
- Monthly business expense stipend and MacBook provided.
- RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks).
Deal Desk Analyst
Company:
Quantum Metric
Compensation:
$80,000 - $100,000 a year
Bonus Eligible
Location:
Remote (Eastern or Central Time Zone)
Employment type:
Full-time
Work Arrangement:
Remote
Short Summary:
As a Deal Desk Analyst, you will support the commercial deal process by collaborating with Sales, Customer Success, Finance, and Legal. Your role involves pricing support, deal structuring, and ensuring accurate opportunity closure in Salesforce.
Responsibilities:
- Develop a deep understanding of Quantum's product packaging, pricing models, and commercial policies.
- Draft, review, and manage standard and complex Order Forms.
- Review customer redlines to Order Forms and guide internal stakeholders.
- Partner with teams to structure customer-focused solutions.
- Support opportunity management in Salesforce, ensuring accuracy and timeliness.
- Identify process improvements and drive initiatives for the deal lifecycle.
- Collaborate cross-functionally for a consistent customer experience.
- Contribute to Deal Desk scalability through special projects.
Requirements:
- 2+ years of experience in Deal Desk or similar commercial operations role.
- Experience with Salesforce (SFDC) and a CPQ platform (DealHub preferred).
- Familiarity with MSAs, Order Forms, and customer contract redlines.
- Strong analytical, problem-solving, and organizational skills.
- Excellent interpersonal, verbal, and written communication skills.
- Customer-focused mindset with a commitment to high-quality support.
- Self-starter with initiative, curiosity, and accountability.
Benefits:
- Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company).
- FSA, DCFSA, and HSA accounts.
- Employee Assistance Programs (EAP) and Telehealth options.
- 401k (with employer match) and Options/Equity.
- Unlimited Paid Time Off and Sick leave.
- Parental/Adoption Leave.
- Flexible work environments and numerous resources for professional development.
- Monthly business expense stipend and MacBook provided.
- RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks).
Required Skills
analyticssalesforce
Required Languages
🇬🇧 English
Key competency: Sales/Customer Success/Key Account Management