11d 7h ago
Reporting Analyst
TTEC·Data Analyst / BI Analyst · Customer Service
📡Remote In-Country
|Philippinesdatadata_science/data_engineeringlookerpowerquery+3
Reporting Analyst
TTEC | Data Analyst / BI Analyst | Customer Service
Remote In-Country
Full Time
Philippines
Position:
Reporting Analyst
Company:
TTEC
Location:
Pampanga, Philippines, Remote
Employment type:
Not Specified
Work Arrangement:
Work From Home
Short Summary:
As a Reporting Analyst working remotely, you’ll bring your analytical skills to improve processes and provide value-added service to TTEC's client base through operations and financial reporting.
Responsibilities:
- Manage multiple complex business projects.
- Develop dashboards, data-driven solutions, perform data analysis and visualization.
- Maintain database records and conduct routine audits.
- Provide insights and analytics to enhance processes, productivity, and efficiency KPIs.
- Work directly with leadership teams and internal customers.
- Support clients and operations with ad-hoc reporting requests.
- Develop and maintain central operations data solutions using Excel, Power Query, Power Pivot, and other tools.
Requirement:
- Minimum 1 year of experience in Reporting and Analytics (BPO experience preferred).
- Must-have: Advanced Excel, Power Query, Power Pivot, strong communication skills, strong understanding of data, performance, and KPI.
- Good to have: Knowledge of Microsoft Fabric, experience with Looker, Studio, Power BI, Tableau, familiarity with SQL, Python, and other advanced reporting tools.
Benefits:
- Supportive of your career and professional development.
- An inclusive culture and community-minded organization.
- A global team of curious lifelong learners guided by company values.
- Paid time off (PTO) and wellness and healthcare benefits.
Reporting Analyst
Company:
TTEC
Location:
Pampanga, Philippines, Remote
Employment type:
Not Specified
Work Arrangement:
Work From Home
Short Summary:
As a Reporting Analyst working remotely, you’ll bring your analytical skills to improve processes and provide value-added service to TTEC's client base through operations and financial reporting.
Responsibilities:
- Manage multiple complex business projects.
- Develop dashboards, data-driven solutions, perform data analysis and visualization.
- Maintain database records and conduct routine audits.
- Provide insights and analytics to enhance processes, productivity, and efficiency KPIs.
- Work directly with leadership teams and internal customers.
- Support clients and operations with ad-hoc reporting requests.
- Develop and maintain central operations data solutions using Excel, Power Query, Power Pivot, and other tools.
Requirement:
- Minimum 1 year of experience in Reporting and Analytics (BPO experience preferred).
- Must-have: Advanced Excel, Power Query, Power Pivot, strong communication skills, strong understanding of data, performance, and KPI.
- Good to have: Knowledge of Microsoft Fabric, experience with Looker, Studio, Power BI, Tableau, familiarity with SQL, Python, and other advanced reporting tools.
Benefits:
- Supportive of your career and professional development.
- An inclusive culture and community-minded organization.
- A global team of curious lifelong learners guided by company values.
- Paid time off (PTO) and wellness and healthcare benefits.
Required Skills
datadata_science/data_engineeringlookerpowerquerypythonsqltableau
Required Languages
🇬🇧 English
Key competency: Data Analyst / BI Analyst