13d ago
Solutions Engineer
Telnyx·Sales/Customer Success/Key Account Management · Telecommunications
📡Remote In-Country
|Dubai, United Arab Emiratesapiscloud_servicesnetworkingsip+1
Solutions Engineer
Telnyx | Sales/Customer Success/Key Account Management | Telecommunications
Remote In-Country
Full Time
United Arab Emirates, Dubai
Position:
Solutions Engineer, MENA
Company:
Telnyx
Location:
United Arab Emirates, Dubai
Employment type:
Not specified
Work Arrangement:
Not specified
Short Summary:
As a Solutions Engineer for MENA, you will partner closely with various teams to help customers understand, evaluate, and implement Telnyx solutions across the Middle East. This role requires technical expertise throughout the sales cycle, including leading technical discovery, delivering product demos, and designing solution architectures.
Responsibilities:
- Partner with the MENA sales team to own the technical side of customer opportunities from discovery through close
- Lead technical discovery to understand customer requirements, current architecture, pain points, and business goals
- Recommend integration strategies, solution architectures, platforms, and application infrastructure using Telnyx products
- Deliver technical presentations, product demonstrations, workshops, and proof-of-concept support
- Explain Telnyx products across Voice, SIP Trunking, Messaging, Wireless/IoT, Networking, Storage, AI, and Voice AI
- Help customers evaluate Telnyx APIs, network capabilities, and communications infrastructure
- Identify technical objections and work with Sales, Product, and Engineering to resolve blockers
- Support customer and partner integrations in real-world environments
- Build lightweight prototypes or demos that show how Telnyx products can solve customer problems
- Maintain deep knowledge of Telnyx's existing and future products
- Serve as the voice of the customer by sharing technical feedback with Product and Engineering teams
- Support customer meetings, partner conversations, trade shows, and regional events as needed
Requirement:
- 3+ years of professional experience, including at least 2 years in a client-facing technical role
- Strong understanding of VoIP, SIP, telecom infrastructure, networking, contact center technology, cloud platforms, APIs, or related technologies
- Experience explaining complex technical concepts to both technical and non-technical audiences
- Ability to translate business requirements into technical solutions and implementation plans
- Strong presentation and demo skills
- Fluency in English plus Gulf Arabic
Benefits:
Not specified
Solutions Engineer, MENA
Company:
Telnyx
Location:
United Arab Emirates, Dubai
Employment type:
Not specified
Work Arrangement:
Not specified
Short Summary:
As a Solutions Engineer for MENA, you will partner closely with various teams to help customers understand, evaluate, and implement Telnyx solutions across the Middle East. This role requires technical expertise throughout the sales cycle, including leading technical discovery, delivering product demos, and designing solution architectures.
Responsibilities:
- Partner with the MENA sales team to own the technical side of customer opportunities from discovery through close
- Lead technical discovery to understand customer requirements, current architecture, pain points, and business goals
- Recommend integration strategies, solution architectures, platforms, and application infrastructure using Telnyx products
- Deliver technical presentations, product demonstrations, workshops, and proof-of-concept support
- Explain Telnyx products across Voice, SIP Trunking, Messaging, Wireless/IoT, Networking, Storage, AI, and Voice AI
- Help customers evaluate Telnyx APIs, network capabilities, and communications infrastructure
- Identify technical objections and work with Sales, Product, and Engineering to resolve blockers
- Support customer and partner integrations in real-world environments
- Build lightweight prototypes or demos that show how Telnyx products can solve customer problems
- Maintain deep knowledge of Telnyx's existing and future products
- Serve as the voice of the customer by sharing technical feedback with Product and Engineering teams
- Support customer meetings, partner conversations, trade shows, and regional events as needed
Requirement:
- 3+ years of professional experience, including at least 2 years in a client-facing technical role
- Strong understanding of VoIP, SIP, telecom infrastructure, networking, contact center technology, cloud platforms, APIs, or related technologies
- Experience explaining complex technical concepts to both technical and non-technical audiences
- Ability to translate business requirements into technical solutions and implementation plans
- Strong presentation and demo skills
- Fluency in English plus Gulf Arabic
Benefits:
Not specified
Required Skills
apiscloud_servicesnetworkingsipvoip
Required Languages
🇬🇧 English, 🇦🇷 Arabic
Key competency: Sales/Customer Success/Key Account Management