People & Culture Consultant

Position:
People & Culture Local Services Consultant for Bulgaria (limited full time)

Company:
SAP

Location:
Bulgaria, Sofia

Employment type:
Limited Full Time

Short Summary:
As a P&C Services Consultant, you will support the full employee lifecycle by resolving HR inquiries, administering HR processes, coordinating payroll activities with external providers, and partnering closely with other HR teams.

Responsibilities:
- Manage day-to-day HR operations across the employee lifecycle.
- Support payroll activities by collecting, preparing, and validating payroll data for the external payroll provider.
- Administer employment contract changes, time management, absences, benefits, onboarding, and offboarding processes.
- Prepare HR documents such as employment certificates, verification letters, and other employee documentation.
- Provide second-level support to employees and managers for HR-related inquiries while meeting Service Level Agreements.
- Maintain HR Portal content and administer employment changes with the National Revenue Agency.
- Support HR activities during organizational restructurings.
- Participate in local and global HR projects, annual HR audits, and continuous process improvements.
- Collaborate closely with HR colleagues and stakeholders in an international environment to ensure high-quality HR service delivery.

Requirement:
- Minimum 3 years of HR experience, preferably in HR Operations or Personnel Administration.
- Previous experience supporting payroll processes and coordinating with payroll providers.
- Strong knowledge of Bulgarian labor law and HR processes.
- Fluent Bulgarian and English, both written and spoken.
- Customer-oriented mindset with excellent communication and stakeholder management skills.
- Strong analytical, problem-solving, and organizational skills with high attention to detail.
- Ability to prioritize work, meet deadlines, and work independently with confidential information.
- Experience working in multinational and cross-cultural environments.
- Advanced MS Office skills.
- Nice to have: SAP HR system knowledge, project management experience, experience working in virtual teams, experience with Customer Relationship Management (CRM) systems.

Benefits:
- Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
- Inclusion and flexible working models to ensure everyone feels included and can perform at their best.