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3d 15h ago

Retail Sales Associate

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🏢On-site
|Hong Kong, Hong Kong
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Retail Sales Associate

HBX | Sales/Customer Success/Key Account Management | E-Commerce
On-site
Part Time
Hong Kong, Hong Kong

HBX is a global e-commerce platform and retail destination for the world’s most well-known and up-and-coming brands in menswear, womenswear and lifestyle from around the world. Curating a truly global and exciting assortment at the leading edge of culture, HBX focuses on delivering the latest, trend-setting fashion, accessories, shoes, home and lifestyle goods to its customers. With the HBX e-commerce platform shipping to over 80 markets worldwide, it has a retail store in Hong Kong. 

 

As a Retail Sales Associate, you're the face of the brand in-store: creating a standout customer experience, keeping the space sharp, and representing everything HYPEBEAST & HBX stand for. If you're plugged into fashion, sneakers, and the culture, this is your front-row seat.


Responsibilities:
  • Support the daily operations of Gallery HBX and its stockroom to keep everything running smoothly.
  • Merchandise and display products as directed, ensuring the floor is always presentable, on-brand, and shopper-ready.
  • Deliver courteous, professional, and genuinely engaged service to every customer, handling enquiries with confidence.
  • Represent the Hypebeast & HBX image at all times through your presentation, product knowledge, and interactions on the floor.
  • Take on ad hoc tasks and pitch in wherever the team needs support.


Requirements:
  • Genuine passion for fashion; prior retail experience is a plus.
  • Strong alignment with the Hypebeast & HBX image - presentation, attitude, and an authentic feel for the brand and community.
  • Good command of spoken Cantonese, English, and Mandarin is an advantage.
  • Self-motivated with a positive attitude and the initiative to take ownership.
  • Outgoing, responsible team player with strong interpersonal and communication skills.
  • A real understanding of street culture and familiarity with the Hypebeast & HBX background.
  • Available to work at least 3 days per week (highly preferred).


If you think you’ve got what it takes, please provide your cover letter, CV and expected salary.

 

This position is based and located in Hong Kong. Candidate must be eligible to work in Hong Kong.

 

Personal data collected is for recruitment purposes only.

Required Skills

communication_skillscustomer_service

Required Languages

🇬🇧 English, 🇨🇳 Chinese

Key competency: Sales/Customer Success/Key Account Management
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