Solution Advisor

Position:
Solution Advisor

Company:
Global Healthcare Exchange (GHX)

Compensation:
$74,000-$98,000

Location:
USA

Employment type:
Not specified

Work Arrangement:
Office Location or Remote

Short Summary:
Solution Advisors are responsible for ensuring that GHX Value Analysis clients, health systems, are successful in building a clinically integrated supply chain. You will provide expert guidance to Supply Chain clients that enables them to make financially-impactful, clinically-informed decisions about medical device selection and introduction using GHX Value Analysis medical device research and analytics tools.

Responsibilities:
- Lead client advisory for portfolio of GHX Value Analysis clients.
- Proactively ensure your portfolio of clients are getting value from GHX Value Analysis.
- Apply your experience in hospital supply chain to identify sources of value, pain points, and the path to success for each client.
- Deploy tactics that drive solution adoption, engagement, and user satisfaction at each client.
- Serve as a trusted advisor to understand client goals and share industry and Lumere best practices.
- Collaborate with other members of Lumere’s Services team to delegate & escalate client requests.
- Support delivery of client requests related to client training, configuration, and account planning.
- Support the development and execution of user events aimed at cohort of clients.
- Proactively monitor client user reports and identify areas of potential risk and growth.
- Contribute to the development of scalable content resources for Lumere clients.
- Provide feedback on the product pipeline based on client feedback and your expertise.

Requirement:
- 3+ years experience in direct hospital-based operations, strategic sourcing and/or value analysis.
- Excellent project management skills and ability to collaborate across multiple stakeholders.
- Ability to quickly identify underlying drivers of problems and execute on a path to solve.
- Ability to effectively influence and communicate complicated ideas to senior leaders in health systems.
- Team-oriented, doer mentality with the ability to thrive in a dynamic, fast-paced environment.
- Ability to travel as needed (30-40%).

Benefits:
- Health, vision, and dental insurance.
- Accident and life insurance.
- 401k matching.
- Paid-time off.
- Education reimbursement.