Space & Service Coordinator

Position:
Space & Service Coordinator

Company:
FIRST

Location:
Germany, Munich

Employment type:
Full Time

Work Arrangement:
Onsite

Short Summary:
The Space & Service Coordinator will deliver exceptional service through operational and logistical facilities management, representing the FIRST brand on-site within a well-known tech company. This role is ideal for someone with entry-level experience wanting more exposure to the events industry.

Responsibilities:
- Handle multiple campuses event requests and assign event/meeting rooms to optimize space
- Assign team members (Event Managers and Event Service Specialists) to digital and physical event requests
- Manage the centralized intake queue for all physical and digital events within the region
- Review requests to determine support needed and assign accordingly
- Ensure updated calendar and information is available for all meeting and event requests
- Maintain communications and pertinent information, including approved changes and documented conversations
- Monitor cancellations, room usage, and availability to maximize revenues and client satisfaction
- Audit assigned space for effective communication to business units
- Seek new ways to improve intake processes
- Contribute to reports on event volume, team capacity, and general event data

Requirement:
- Experience working cross-functionally with stakeholders in a fast-paced environment
- Creative problem solver, resourceful, team player
- Adaptability to changing demands
- Highly organized with the ability to handle multiple tasks under strict deadlines
- Excellent time management and multi-tasking skills
- Fluent in English and German
- Experience working on large and complex databases

Benefits:
- Personal Volunteer Day
- Wellness Stipend
- Complimentary access to Headspace, Rocket Lawyer & Maven Employee Assistance Program (EAP)
- Mobile Phone Allowance
- Global Opportunities across 7 countries worldwide