Account Manager

About Us

At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.

Role Description

As an Account Manager in Berlin (2-year Fixed Term Contract), you will take ownership of a dedicated portfolio of accommodations partners within the DACH region. You will provide complex commercial advice on partner business performance, market opportunities and industry trends. By empowering partners to use Booking.com’s systems, tools and products effectively, you will optimize their performance on the platform and execute partnership growth strategies. This is a partner-facing role combining commercial analysis, relationship management, portfolio prioritisation and regular communication across phone, digital and in-person channels.

Key Job Responsibilities and Duties

• Act as the primary point of contact for your DACH portfolio, proactively communicating through calls, messaging and in-person visits to support partner business development.

• Evaluate local market trends and use performance insights to recommend actions that improve partner results, availability and supply for Booking.com customers.

• Execute new partnership strategies that support growth in the Homes market and identify new partner leads.

• Explain Booking.com products and connectivity opportunities in a way that is relevant to each partner.

• Provide feedback to local and central teams on improvements to internal and external tools and products.

• Organise, coordinate and attend trade fairs, workshops, webinars and other partner events.

Qualifications & Skills

• Significant experience in account management, sales or business development with a solid understanding of the accommodations market.

• Full professional proficiency in spoken and written German and English.

• Strong analytical skills, accuracy, and a proactive, independent working style with a strong sense of ownership.

• A collaborative, self-motivated, flexible and adaptable approach.

• Valid driver’s licence and availability to travel up to 50% of the time within the DACH region.

• Proven experience within e-commerce, travel, online marketplaces or another consultative commercial environment is highly desirable.

Benefits & Perks - Global Impact, Personal Relevance

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Inclusion at Booking.com

Inclusion has been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.” We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Application Process

• Let’s go places together: How we Hire

• Please attach your CV and any additional documentation in English.

• This role does not come with relocation assistance.

Equal Opportunity Statement

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.