Payments and Fraud Analyst

Position:
Night Shift - Payments and Fraud Shift Leader

Company:
Betsson Group

Location:
Malta

Employment type:
Not Specified

Work Arrangement:
Night Shift

Short Summary:
Join our Payment and Fraud team on the Night shift, where you will analyze customer accounts to counteract fraudulent behavior and minimize fraud trends.

Responsibilities:
- Process payments for BML Group clients and address any transaction issues promptly.
- Provide enhanced customer service by efficiently processing withdrawals.
- Identify and handle fraudulent transactions swiftly to minimize losses.
- Assess and escalate cases to the responsible departments.
- Request KYC documents and research fraud cases involving credit card fraud, bank fraud, identity theft, and phishing.
- Collaborate with Betsson Technologies and other departments to improve internal systems.
- Work professionally and efficiently with other areas of the department.

Requirement:
- Grounding in the iGaming industry and an analytical mind with an interest in fraud.
- Ability to work independently and willingness to learn.
- Excellent attention to detail and strong knowledge of Excel and relevant software.
- Proficient in written and verbal English.

Benefits:
- Opportunity to work in an international environment at a leading digital company in the online gaming industry.
- Experience in a fast-paced, innovative company with opportunities for personal and career growth.