13d 18h ago
Tax Support Specialist
Aprio·Other / Unspecified · Accounting
🏢Hybrid
|United States of Americacommunication_skillscustomer_service
Tax Support Specialist
Aprio | Other / Unspecified | Accounting
Hybrid
Full Time
United States of America
Position:
Tax Support Specialist
Company:
Aprio
Location:
United States, Phoenix, AZ
Employment type:
Full Time
Work Arrangement:
Hybrid
Short Summary:
Join Aprio's Tax Operations team as a Tax Support Specialist, providing national support to optimize efficiency, client experience, and quality control.
Responsibilities:
- Electronically deliver tax returns via SafeSend Returns or secure email to clients
- Create a high-quality client experience via professional, timely, and respectful communication and troubleshooting
- Maintain accurate and up-to-date records in firm workflow software
- Utilize firm workflow software to move tax jobs through firm processes
- Perform quality control review for completeness and accuracy of your own work
- Secure and protect Personally Identifiable Information in accordance with firm policy
- Provide standby support to other centralized teams
- Undertake ad-hoc tasks and other unique duties as assigned
Requirement:
- Experience with SafeSend or other similar tax applications is preferred
- Available to work overtime (evenings and weekends), as needed
- Ability to manage and prioritize assigned work using exemplary time-management and task-prioritization skills
- Ability to work independently
- Demonstrates ability to multi-task and turnaround assigned work accurately and in a timely manner
- Excellent administrative and computer literacy skills
- Strong organizational and customer service skills
- Effective communication and interpersonal skills
- Strong attention to detail with the ability to self-review
- Positive, can-do attitude and ability to work under pressure and meet deadlines
Benefits:
- Medical, Dental, and Vision Insurance on the first day of employment
- Flexible Spending Account and Dependent Care Account
- 401k with Profit Sharing
- 9+ holidays and discretionary time off structure
- Parental Leave – coverage for both primary and secondary caregivers
- Tuition Assistance Program and CPA support program with cash incentive upon completion
- Discretionary incentive compensation based on firm, group, and individual performance
- Incentive compensation related to origination of new client sales
- Top rated wellness program
- Flexible working environment including remote and hybrid options
Tax Support Specialist
Company:
Aprio
Location:
United States, Phoenix, AZ
Employment type:
Full Time
Work Arrangement:
Hybrid
Short Summary:
Join Aprio's Tax Operations team as a Tax Support Specialist, providing national support to optimize efficiency, client experience, and quality control.
Responsibilities:
- Electronically deliver tax returns via SafeSend Returns or secure email to clients
- Create a high-quality client experience via professional, timely, and respectful communication and troubleshooting
- Maintain accurate and up-to-date records in firm workflow software
- Utilize firm workflow software to move tax jobs through firm processes
- Perform quality control review for completeness and accuracy of your own work
- Secure and protect Personally Identifiable Information in accordance with firm policy
- Provide standby support to other centralized teams
- Undertake ad-hoc tasks and other unique duties as assigned
Requirement:
- Experience with SafeSend or other similar tax applications is preferred
- Available to work overtime (evenings and weekends), as needed
- Ability to manage and prioritize assigned work using exemplary time-management and task-prioritization skills
- Ability to work independently
- Demonstrates ability to multi-task and turnaround assigned work accurately and in a timely manner
- Excellent administrative and computer literacy skills
- Strong organizational and customer service skills
- Effective communication and interpersonal skills
- Strong attention to detail with the ability to self-review
- Positive, can-do attitude and ability to work under pressure and meet deadlines
Benefits:
- Medical, Dental, and Vision Insurance on the first day of employment
- Flexible Spending Account and Dependent Care Account
- 401k with Profit Sharing
- 9+ holidays and discretionary time off structure
- Parental Leave – coverage for both primary and secondary caregivers
- Tuition Assistance Program and CPA support program with cash incentive upon completion
- Discretionary incentive compensation based on firm, group, and individual performance
- Incentive compensation related to origination of new client sales
- Top rated wellness program
- Flexible working environment including remote and hybrid options
Required Skills
communication_skillscustomer_service
Required Languages
🇬🇧 English
Key competency: Other / Unspecified