11d 21h ago
Account Manager
Sales/Customer Success/Key Account Management
🏢Hybrid
|Warsaw, Polande-commercenegotiationsalesforce
Account Manager
Sales/Customer Success/Key Account Management
Hybrid
Full Time
Poland, Warsaw
Position:
Account Manager with German Customer Care
Company:
Not specified
Location:
Poland, Warsaw
Employment type:
Full-Time
Work Arrangement:
Hybrid (3 days from the office, 2 days from home)
Short Summary:
As an Account Manager, you will be the key driver behind the success of our top-performing sellers, guiding them through onboarding, enhancing their performance, and ensuring they capitalize on every opportunity.
Responsibilities:
- Advising and supporting our highest-performing sellers during onboarding and throughout their entire journey.
- Managing and optimizing the performance of top-tier sellers, helping them unlock their full sales potential.
- Upgrading customers from a free trial period to paid packages by showcasing the value of our offerings.
- Enhancing customer profitability and satisfaction by identifying cross-selling opportunities for additional products and services.
- Accurately tracking interactions and actions within CRM tools (e.g., Salesforce) and reporting documents as directed by team leaders.
- Providing occasional support at events where the company is present, representing the company with expertise and professionalism.
- Contributing to the rollout of new features and programs with a proactive and “can-do” attitude.
Requirement:
- Proficient in German and English (any other language is nice to have).
- Skilled in negotiation or eager to develop this skill.
- Experience in Sales (nice to have).
- E-commerce experience (advantageous).
Benefits:
- Private medical health insurance.
- Multisport cards for you and your family.
- Flexible work hours (start anytime between 8:00 AM - 10:00 AM).
- Hybrid work model with the option to work from home two days a week.
- Casual dress code.
- Company events for team bonding.
- Extra paid days off throughout the Anniversary program.
Account Manager with German Customer Care
Company:
Not specified
Location:
Poland, Warsaw
Employment type:
Full-Time
Work Arrangement:
Hybrid (3 days from the office, 2 days from home)
Short Summary:
As an Account Manager, you will be the key driver behind the success of our top-performing sellers, guiding them through onboarding, enhancing their performance, and ensuring they capitalize on every opportunity.
Responsibilities:
- Advising and supporting our highest-performing sellers during onboarding and throughout their entire journey.
- Managing and optimizing the performance of top-tier sellers, helping them unlock their full sales potential.
- Upgrading customers from a free trial period to paid packages by showcasing the value of our offerings.
- Enhancing customer profitability and satisfaction by identifying cross-selling opportunities for additional products and services.
- Accurately tracking interactions and actions within CRM tools (e.g., Salesforce) and reporting documents as directed by team leaders.
- Providing occasional support at events where the company is present, representing the company with expertise and professionalism.
- Contributing to the rollout of new features and programs with a proactive and “can-do” attitude.
Requirement:
- Proficient in German and English (any other language is nice to have).
- Skilled in negotiation or eager to develop this skill.
- Experience in Sales (nice to have).
- E-commerce experience (advantageous).
Benefits:
- Private medical health insurance.
- Multisport cards for you and your family.
- Flexible work hours (start anytime between 8:00 AM - 10:00 AM).
- Hybrid work model with the option to work from home two days a week.
- Casual dress code.
- Company events for team bonding.
- Extra paid days off throughout the Anniversary program.
Required Skills
e-commercenegotiationsalesforce
Required Languages
🇩🇪 German, 🇬🇧 English
Key competency: Sales/Customer Success/Key Account Management