Logistics Operations Specialist

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Logistics Operations Specialist 📍 Location: Tuzla, Istanbul 🏢 Department: Supply Chain & Logistics About the Role At Roche Diagnostics Turkey, the Logistics Operations Specialist plays a strategic role in the end-to-end management of logistics processes. This position is responsible not only for executing daily operations but also for driving efficiency, system accuracy, digital transformation, and a culture of continuous improvement. The role supports Roche’s operational excellence vision across 3PL management, SAP integration, inventory optimization, transportation non-conformance management, sustainability, and budget control. Key Responsibilities 🧩 Operational Excellence & System Accuracy Systematically monitor inbound and outbound operations, ensuring data accuracy between SAP and 3PL systems Identify transportation or SAP-related issues, create tickets to the global support team, and manage resolution through IT or other stakeholders (e.g., e-invoice partners) Analyze inventory discrepancies and manage return or disposal processes as required Conduct monthly stock counts with 3PL, verify system accuracy for occupied and empty locations, and coordinate annual count preparations Ensure full compliance of logistics operations with GDP, SHE, environmental, and quality standards (Roche Global Standards & MQMS) Manage waste and disposal processes in line with Roche’s environmental sustainability principles 📦 Inventory & Warehouse Management Analyze slow-moving inventory to maintain optimal stock levels and proactively manage shelf-life control and disposal planning Perform stock corrections and improvement actions, ensuring location-based optimization in line with fluctuating sales volumes Oversee physical destruction activities and coordinate the preparation of quarantined materials for disposal 🚛 Transportation & Network Optimization Collaborate closely with 3PL partners on vehicle capacity and network optimization to improve efficiency Support the preparation of distribution plans and city-based delivery schedules Enhance operational efficiency and cost-effectiveness in transportation flows 💻 Digitalization & Process Improvement Utilize digital tools such as SAP, Power BI, and Tableau to measure performance and identify improvement opportunities Actively contribute to automation, data integrity, and system integration projects Foster a continuous improvement mindset and support the implementation of Lean methodologies 🤝 Collaboration & Stakeholder Management Build strong cross-functional collaboration with global, regional, and local stakeholders (Order Management, Finance, Quality, IT, 3PL, etc.) Support transparent information flow between global and local processes to ensure operational visibility Actively participate in regional and global logistics projects (e.g., process harmonization, 3PL transition, SAP EWM rollout) 📊 Reporting, Analysis & Performance Management Prepare monthly operational KPI reports and reconcile findings with 3PL data to identify gaps Track logistics performance indicators (KPIs), perform root cause analyses, and develop improvement plans Generate actionable insights from operational data to support strategic planning Prepare stock level, disposal, and shipment reports, providing analytical support where needed 💰 Financial & Budget Management Communicate material requirements to the procurement team via ERP (operational purchases, disposal, packaging, pallets, etc.) Manage related logistics (OPEX) budgets and verify all service invoices for approval Identify and report cost efficiency opportunities to management Who You Are Bachelor’s degree in a relevant field Minimum 5 years of experience in Supply Chain, Logistics Operations, or Inventory Control Preferably experienced in Diagnostics or Pharmaceutical distribution sectors Proficient in SAP (MM & E-WM), Power BI, Tableau, Excel, and PowerPoint Strong command of English, both written and spoken Experienced in SAP interfaces and capable of managing e-invoice and e-waybill integrations Solid knowledge of warehouse operations (3PL management experience is an asset) Analytical thinker with strong communication and problem-solving skills Able to collaborate effectively across multiple departments within the supply chain Available to work on-site 5 days per week at the Tuzla DHL Asya 1 facility Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer. We believe it’s urgent to deliver medical solutions right now – even as we develop innovations for the future. We are passionate about transforming patients’ lives. We are courageous in both decision and action. And we believe that good business means a better world. That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. We are proud of who we are, what we do, and how we do it. We are many, working as one across functions, across companies, and across the world. We are Roche.