Patient Coordinator

Position:
New Patient Coordinator

Company:
Woven Care

Compensation:
Base compensation: $21-$23/hour
Performance-based bonuses

Location:
United States, Colorado Springs

Employment type:
Full-time, non-exempt

Work Arrangement:
Monday – Friday, 8:00 am – 6:00 pm availability required

Short Summary:
As a Patient Coordinator at Woven Care, you will be the essential link in maintaining efficient, high-performing schedules that directly support the care and development of our pediatric patients. This role is fast-paced and ideal for someone with strong organizational skills and adaptability.

Responsibilities:
- Proactively manage patient schedules, including daily and weekly appointment coordination.
- Respond to cancellations and no-shows quickly, filling open slots with waitlisted or make-up appointments.
- Use data insights to guide scheduling practices and make informed adjustments.
- Communicate with families regarding attendance policies and financial responsibilities.
- Strive to meet or exceed scheduling efficiency and patient engagement goals.
- Ensure all patient interactions adhere to confidentiality and healthcare compliance guidelines.

Requirement:
- Education: High School diploma or equivalent required; Bachelor’s degree preferred.
- Experience: Prior experience in healthcare or scheduling is highly valued.
- Skills: Strong organizational abilities, analytical mindset, effective communication, resilience, and team-oriented.

Benefits:
- Comprehensive benefits package including medical, dental, vision, 401(k) with company match.
- Additional benefits include paid time off, professional development allowance, and flexible work arrangements.