Head of Developer Experience

Position:
Head of Engineering, Developer Experience

Company:
Tide

Location:
India, Delhi NCR

Employment type:
Not specified

Work Arrangement:
Flexible workplace model supporting both in-person and remote work

Short Summary:
As Head of Developer Experience, you will be responsible for how every engineer at Tide builds, tests, and ships software, reporting directly to the Director of Platform Engineering.

Responsibilities:
- Own the Developer Experience strategy for Tide, setting the vision and roadmap for developer tooling, CI/CD, and the internal platform.
- Lead the design, build, and continuous improvement of CI/CD pipelines and developer tooling.
- Define, track, and report on DevEx and engineering productivity metrics.
- Manage the Developer Productivity function, building and maintaining Java/Spring and Python templates.
- Build, lead, and mentor a team of platform, developer experience, and developer productivity engineers.
- Prepare Tide’s engineering platform for agentic development.
- Partner closely with engineering leaders and stakeholders to identify friction points and shape the platform roadmap.

Requirement:
- Proven track record leading Developer Experience, Platform Engineering, or DevOps/SRE teams at scale.
- Hands-on experience building and operating CI/CD pipelines and developer tooling in a modern cloud environment.
- Experience with Backstage or comparable internal developer portal/service catalogue tool.
- Familiarity with engineering productivity frameworks such as DORA metrics or SPACE.
- Strong people leadership skills and excellent communication abilities.

Benefits:
- Competitive salary and share options.
- Generous annual leave on top of bank holidays.
- Paid maternity, paternity, and adoption leave.
- Health insurance with additional OPD coverage.
- Comprehensive accidental and life insurance protection.
- Access to therapy sessions, courses, and workshops for mental wellbeing.
- Paid days annually for volunteering or personal growth.
- Annual budget for learning and development.
- Work from abroad for up to 90 days annually.
- Contribution towards home office setup.
- Office perks with snacks, coffee, tea, and lunch (location dependent).