Sales Associate

Position:
Sales Associate

Company:
Tapestry

Location:
Germany, Ingolstadt

Employment type:
Part Time

Work Arrangement:
Onsite

Short Summary:
The Sales Associate is the front‑line ambassador of the Coach brand, delivering an elevated, personalized shopping experience, meeting sales goals, and supporting daily store operations.

Responsibilities:
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
- Build lasting client relationships through personalized styling, product expertise, and fashion advice.
- Drive sales through cross-selling, upselling, and tailored recommendations.
- Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
- Develop and execute personal sales plans; meet or exceed individual and team KPIs.
- Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
- Complete daily operational tasks while maintaining service standards.
- Process transactions efficiently and support inventory cycles.
- Foster a collaborative, trust-based environment; encourage team performance.

Requirement:
- 1+ years of sales experience (luxury retail preferred).
- Proficiency with POS and mobile devices.
- Ability to lift up to 25–50 lb.
- Strong English communication skills.
- Knowledge of fashion trends and competitors.
- Ability to work a flexible schedule, including nights and weekends.

Benefits:
- An inclusive, innovative, and fun working environment.
- Internal mobility & career progression.
- 1 paid volunteering day per year and opportunities to volunteer with global projects.
- Learning & development opportunities with our Ambassador Programme.
- Regular social events.
- Attractive employee discount and compelling incentive programme.