Partner Operations Coordinator

Position:
Coordinator Partner Operations

Company:
talabat

Location:
Iraq, Erbil

Employment type:
Full-time

Work Arrangement:
On-Site

Short Summary:
As a Coordinator Partner Operations, you will be responsible for restaurant training, improving operations, and resolving issues to enhance order acceptance rates.

Responsibilities:
- Restaurant Training including installation of Talabat system at partner locations
- Ensures & improves the restaurant’s operation and increase the order acceptance rate, reduce vendor delay
- Implement new configurations to support operations
- Proactively liaise with Restaurants, investigating and resolving restaurant issues in a timely manner
- Identify causes of operational issues as well as symptoms, diagnosis, and cure
- Collaborative problem solving with many different stakeholders in the business: Account management, Driver operations, Customer Service, etc
- Restaurant Performance Data Analysis & Reporting
- Scheduling and carrying out training with new and existing restaurant partners, troubleshooting and Tech Replacement

Requirement:
- Bachelor’s Degree
- 0-2 years’ experience in operations or logistics; food/grocery tech industry is highly desirable
- The ability to quickly adapt to new environment and systems
- Highly organized and detail-oriented with an analytical mindset
- Advanced Excel and Data Interpretation Skills
- Strong communication skills, both written and verbal

Benefits:
- Total compensation may include other benefits and equity and/or variable bonuses for pre-defined roles.