16d 17h ago
Technical Project Manager
Sword Group·IT Services
🏢Hybrid
|Geneva, Switzerlandagileazurejirasdlc
Technical Project Manager
Sword Group | IT Services
2 weeks agoHybrid
Full Time
Switzerland, Geneva
Source not independently verified — confirm the company domain before applying.
Position:
Technical Project Manager
Company:
Sword Group
Location:
Switzerland, Geneva
Employment type:
Full Time
Work Arrangement:
Onsite
Short Summary:
We are opening a Technical Project Manager position to strengthen the team of our client based in Geneva. In this customer-facing role, you will support the coordination and delivery of a portfolio of enterprise applications for a major international organisation.
Responsibilities:
- Coordinate project activities across multiple technical teams, ensuring alignment on priorities, milestones and deliverables.
- Support the planning and execution of production releases while monitoring risks, dependencies and follow-up actions.
- Assist in the operational management of business-critical applications, ensuring incidents, service requests and operational issues are resolved efficiently.
- Monitor service performance against agreed SLAs and KPIs, contributing to service quality improvements.
- Build and maintain strong relationships with customer representatives, ensuring clear and timely communication.
- Prepare operational reports, service review presentations and coordinate communications during incidents or planned maintenance.
- Organise governance meetings and maintain project documentation, action logs and risk registers.
- Drive continuous improvement by identifying process optimisation opportunities and supporting the adoption of Service Management best practices.
Requirement:
- 5–8 years of experience in IT Project Management, Application Management or Service Delivery.
- Proven experience coordinating cross-functional technical teams and working with enterprise applications.
- Strong organisational, communication and stakeholder management skills.
- Ability to manage multiple priorities in a dynamic operational environment.
- Good understanding of IT Service Management principles; ITIL Foundation certification is an advantage.
- Familiarity with Jira, Azure DevOps, cloud fundamentals, Change & Release Management, SDLC and Agile methodologies is desirable.
- Customer-oriented mindset with a collaborative, proactive and structured approach to work.
- Ability to remain calm under pressure, learn quickly and contribute effectively within an international team.
Benefits:
- Not specified.
Technical Project Manager
Company:
Sword Group
Location:
Switzerland, Geneva
Employment type:
Full Time
Work Arrangement:
Onsite
Short Summary:
We are opening a Technical Project Manager position to strengthen the team of our client based in Geneva. In this customer-facing role, you will support the coordination and delivery of a portfolio of enterprise applications for a major international organisation.
Responsibilities:
- Coordinate project activities across multiple technical teams, ensuring alignment on priorities, milestones and deliverables.
- Support the planning and execution of production releases while monitoring risks, dependencies and follow-up actions.
- Assist in the operational management of business-critical applications, ensuring incidents, service requests and operational issues are resolved efficiently.
- Monitor service performance against agreed SLAs and KPIs, contributing to service quality improvements.
- Build and maintain strong relationships with customer representatives, ensuring clear and timely communication.
- Prepare operational reports, service review presentations and coordinate communications during incidents or planned maintenance.
- Organise governance meetings and maintain project documentation, action logs and risk registers.
- Drive continuous improvement by identifying process optimisation opportunities and supporting the adoption of Service Management best practices.
Requirement:
- 5–8 years of experience in IT Project Management, Application Management or Service Delivery.
- Proven experience coordinating cross-functional technical teams and working with enterprise applications.
- Strong organisational, communication and stakeholder management skills.
- Ability to manage multiple priorities in a dynamic operational environment.
- Good understanding of IT Service Management principles; ITIL Foundation certification is an advantage.
- Familiarity with Jira, Azure DevOps, cloud fundamentals, Change & Release Management, SDLC and Agile methodologies is desirable.
- Customer-oriented mindset with a collaborative, proactive and structured approach to work.
- Ability to remain calm under pressure, learn quickly and contribute effectively within an international team.
Benefits:
- Not specified.
Required Skills
agileazurejirasdlc
Required Languages
🇬🇧 English