Position:
Store Manager
Company:
Sur La Table
Location:
United States, Cincinnati, OH
Employment type:
Full Time
Work Arrangement:
On-site
Short Summary:
As a Store Manager at Sur La Table, you play a key role in the success of the store by leading a high-performing retail team that inspires customers throughout every stage of their culinary experience.
Responsibilities:
- Recruit, develop and retain a high-performing team to meet the business needs.
- Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture.
- Conduct regular performance evaluations, provide feedback, and create development plans to support individual and team growth.
- Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
- Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture.
- Develop and implement strategies, including effective merchandising, marketing, and customer engagement, to exceed sales and financial goals across retail operations.
- Monitor and analyze key performance metrics daily to identify opportunities and optimize store performance.
- Oversee daily store operations, ensuring compliance with company policies and procedures.
- Maintain accurate inventory levels, minimize shrink, and ensure proper product merchandising.
Requirement:
- Must be 21 years of age or older at the time of employment.
- 3+ years of retail management experience, preferably in a specialty or culinary retail environment.
- Proven track record of achieving sales and motivating high performing sales teams while meeting operational goals.
- Strong leadership skills with the ability to inspire, develop, and retain a high performing team.
- Excellent communication, problem-solving, and decision-making abilities.
- Passion for community engagement and providing exceptional customer experiences.
- Proficiency in Microsoft Office and retail management systems preferred.
Benefits:
- Regular and predictable attendance.
- Workweeks are expected to be between 46 and 48 hours with the ability to have a flexible schedule, including nights, weekends, and holidays.