Chat Operator

Social Discovery Group (SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.

Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.

We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.

We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).

We are looking for Companions - chat operators who will communicate with users across our communication products, helping them feel less lonely through consistent, warm, and emotionally engaging conversations.

Your main tasks will be:

• Communicate with users in chat and maintain active, engaging conversations.
• Respond quickly and keep the dialogue natural, warm, and consistent.
• Adapt your communication style to different users, moods, and intents.
• Help users feel heard, involved, and emotionally engaged.
• Follow internal communication guidelines and report any issues or inconsistencies.
• Stay focused and reliable while handling a high volume of routine chat-based communication.

We expect from you:

• Fluent in written English; additional languages such as French or Spanish will be a plus.
• Strong text-based communication skills and the ability to keep conversations natural, engaging, and emotionally aware.
• Confidence using a PC, smartphone, messaging apps, and basic office tools.
• Readiness for routine, high-volume chat communication and the ability to stay focused during shifts.
• Responsibility, reliability, and the ability to follow an agreed work schedule.
• Open-mindedness and stress resistance when communicating with different types of users.
• Ability to follow internal guidelines, accept feedback, and adapt your communication style.
• Basic understanding of communication psychology, emotional engagement, or customer support will be a plus.

What do we offer:

• REMOTE OPPORTUNITY to work full-time;
• The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment;
• Vacation 28 calendar days per year;
• 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
• Bonuses up to $5000 for recommending successful applicants for positions in the company;
• 50% payment for professional training, international conferences, and meetings;
• Corporate discount for English lessons;
• ​Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
• ​Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
• Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.

Sounds good? Join us now!