Consumer Product Business Operations Lead

Position:
Consumer Product Business Operations Lead - Consumer Products & Experiences (CPX)

Company:
Riot Games

Location:
China, Shanghai

Employment type:
Not Specified

Work Arrangement:
Not Specified

Short Summary:
As a Consumer Product Business Operations Lead within the China Consumer Products & Experiences (CPX) team, you will oversee end-to-end business operations across both B2B and B2C channels, driving the development of new retail channels and expanding offline presence.

Responsibilities:
- Manage and optimize day-to-day commercial operations across Direct-to-Consumer E-commerce platforms and B2B distribution channels.
- Lead proactive Business Development efforts to unlock new retail and distribution partnerships.
- Define and execute comprehensive annual and quarterly business plans across all channels.
- Manage Riot’s business relationships with strategic domestic partners.
- Plan and execute integrated commercial campaigns.
- Manage external agencies and customer service teams to ensure high-quality delivery.
- Collaborate with product teams and influencers to deliver cohesive campaigns.
- Provide regular performance reporting and drive agile optimizations.
- Partner with Publishing, Esports, and regional teams to support offline events.

Requirement:
- Bachelor’s degree or above.
- 8+ years of experience in B2B/key accounts/B2C and/or new retail channel opening and management.
- Proven track record leading campaigns on retailing experience.
- Strong understanding of China’s IP consumer products commerce ecosystem.
- Familiarity with retail channels and consumer insights.
- Strong analytical and problem-solving skills.
- Excellent communication skills in both English and Chinese.

Benefits:
Not Specified