Position:
Risk & Compliance Specialist
Company:
Polar
Location:
United States or Europe
Employment type:
Full Time
Work Arrangement:
Remote
Short Summary:
As a Risk & Compliance Specialist, you'll help protect the integrity of the Polar platform by reviewing merchants, identifying potential risks, and ensuring compliance with our policies and payment partner requirements.
Responsibilities:
- Review new merchant applications and assess eligibility to sell on the Polar platform.
- Conduct ongoing account reviews to identify changes in merchant activity or risk profile.
- Evaluate merchants for compliance with Polar's Acceptable Use Policy and other platform requirements.
- Investigate fraud, payment risk signals, disputes, chargebacks, and other suspicious activity.
- Manage merchant offboarding, payout holds, and other risk-mitigation actions as needed.
- Partner with payment providers and internal teams to resolve compliance and account-related issues.
- Document review decisions and maintain clear, consistent internal processes.
- Identify opportunities to improve risk workflows, tooling, and operational efficiency.
- Monitor emerging abuse trends and escalate complex or high-risk cases to leadership.
Requirement:
- 2+ years of experience in Risk Operations, Trust & Safety, Compliance, Fraud Operations, Payments, or Merchant Operations.
- Strong analytical and investigative skills with exceptional attention to detail.
- Excellent written communication skills and the ability to explain complex decisions clearly and professionally.
- Experience reviewing accounts, investigating fraud, or evaluating merchant risk.
- Ability to prioritize competing priorities and make consistent, well-reasoned decisions.
- Comfortable working cross-functionally with Support, Product, and external payment partners.
- Familiarity with SQL for investigating data, validating risk signals, and answering operational questions is a plus.
Benefits:
- Opportunity to improve processes and identify emerging risk trends.
- Work with a small, talented, and engineering-led team.
- Contribute to building the next standard for applied AI startups.