Practice Consultant

Position:
Practice Consultant I

Company:
PerfectServe

Compensation:
$55,000-60,000 USD per year

Location:
United States, Remote

Employment type:
Not specified

Work Arrangement:
Remote

Short Summary:
PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space, with a mission to accelerate speed to care by optimizing provider schedules and routing communications.

Responsibilities:
- Implement custom, elegant workflow designs to meet customer needs.
- Engage & build rapport with customers, such as Practice Managers and Providers.
- Build users, schedules, and workflow rules within the PerfectServe platform.
- Provide technical support, occasionally onsite, during new customer go-lives.
- Monitor and make necessary user and schedule application changes.
- Execute testing protocols and contribute to configuration standards best practices.
- Serve as lead consultant for outpatient projects.
- Conduct training for practitioners, practice managers, and support staff.
- Execute regular quality audits and provide remote go-live support.

Requirement:
- 2+ years’ experience in a customer-facing, consulting, account manager, project manager, or business analyst role.
- Strong Microsoft Office proficiency.
- Excellent written and verbal communication skills.
- Strong organizational and time management skills.
- Ability to thrive in a fast-paced environment.

Benefits:
- Remote first work environment.
- Health, Dental, Vision, Life, and Disability Insurance options available from day one.
- 401K with match and immediately vested.
- 17 company holidays, 2 floating holidays, plus a competitive paid time off policy.
- Internal Advancement Opportunities.