17d 3h ago
Customer Success Engineer
Pave·Technology
🏢Hybrid
|San Francisco, United States of America$86k - $107k USD/yr
apihtmljsonproject_management+1
Customer Success Engineer
Pave | Technology
2 weeks agoHybrid
Full Time
United States of America, San Francisco, New York
$86k - $107k USD/yr
Position:
New Customer Success Engineer
Company:
Pave
Compensation:
Targeted cash compensation for this role:
- P2: $86,000 - $107,000
- P3: $113,000 - $142,000
Location:
United States, San Francisco, CA & New York, NY
Employment type:
Not specified
Work Arrangement:
Hybrid model with in-office days on Monday, Tuesday, Thursday, and Friday
Short Summary:
At Pave, we're building the industry’s leading compensation platform, combining the world's largest real-time compensation dataset with deep expertise in AI and machine learning. We help companies transform their pay decisions into competitive advantages.
Responsibilities:
- Drive successful implementation projects for Pave's compensation software, partnering closely with HR and Finance leaders.
- Own end-to-end project management of customer implementations, creating detailed project plans and maintaining clear communication.
- Become a trusted compensation expert and strategic advisor to customers.
- Collaborate across Product, Engineering, and Customer Success teams to surface customer needs and contribute to Pave's product evolution.
- Build strong relationships with customers through clear communication and problem-solving.
- Execute on the technical needs of the customer with integrations, data migration, and configurations.
Requirement:
- 2+ years of experience as a customer-facing CSE, Technical Account Manager, or Implementation Manager at a B2B SaaS company.
- Deep experience and knowledge of JSON, HTML, SQL, and API integrations.
- Strong project management skills and a creative problem solver.
- Ability to deal with various stakeholders and work autonomously.
- Excellent customer-facing skills and a passion for working with customers.
Benefits:
- Comprehensive medical, dental, and vision coverage for you and your family.
- Flexible PTO and the freedom to work from anywhere for up to a month.
- Lunch and dinner stipends plus fully stocked kitchens.
- Quarterly education stipend for skill development.
- Robust parental leave.
- Commuter stipend for in-person collaboration.
New Customer Success Engineer
Company:
Pave
Compensation:
Targeted cash compensation for this role:
- P2: $86,000 - $107,000
- P3: $113,000 - $142,000
Location:
United States, San Francisco, CA & New York, NY
Employment type:
Not specified
Work Arrangement:
Hybrid model with in-office days on Monday, Tuesday, Thursday, and Friday
Short Summary:
At Pave, we're building the industry’s leading compensation platform, combining the world's largest real-time compensation dataset with deep expertise in AI and machine learning. We help companies transform their pay decisions into competitive advantages.
Responsibilities:
- Drive successful implementation projects for Pave's compensation software, partnering closely with HR and Finance leaders.
- Own end-to-end project management of customer implementations, creating detailed project plans and maintaining clear communication.
- Become a trusted compensation expert and strategic advisor to customers.
- Collaborate across Product, Engineering, and Customer Success teams to surface customer needs and contribute to Pave's product evolution.
- Build strong relationships with customers through clear communication and problem-solving.
- Execute on the technical needs of the customer with integrations, data migration, and configurations.
Requirement:
- 2+ years of experience as a customer-facing CSE, Technical Account Manager, or Implementation Manager at a B2B SaaS company.
- Deep experience and knowledge of JSON, HTML, SQL, and API integrations.
- Strong project management skills and a creative problem solver.
- Ability to deal with various stakeholders and work autonomously.
- Excellent customer-facing skills and a passion for working with customers.
Benefits:
- Comprehensive medical, dental, and vision coverage for you and your family.
- Flexible PTO and the freedom to work from anywhere for up to a month.
- Lunch and dinner stipends plus fully stocked kitchens.
- Quarterly education stipend for skill development.
- Robust parental leave.
- Commuter stipend for in-person collaboration.
Required Skills
apihtmljsonproject_managementsql
Required Languages
🇬🇧 English