Drayage Dispatcher

Position:
Drayage Dispatcher

Company:
NFI Industries

Location:
United States, Long Beach, California

Employment type:
Full Time

Work Arrangement:
Onsite

Short Summary:
The Drayage Dispatcher will be in charge of planning the utilization of the drivers/owner operators for container movements to and from port locations to customer facilities.

Responsibilities:
- Provides load planning, driver scheduling/appointments, and dispatch duties for in-house owner operator fleet and any sub-haulers.
- Maintains positive and encouraging working relations with all dispatchers and drivers.
- Provides constant communications of service issues to the facility departments.
- Provides daily and weekly performance/KPI data reports.
- Manages and maintains operations inputs to allow for driver settlement via the dispatchers and settlement teams.
- Utilizes Trinium system to address issues and document interaction.
- Maintains ample sub-haulers to handle spikes in volume.
- Responds promptly to driver or carrier needs.
- Ensures accurate and timely completion of daily and weekly tasks.

Requirement:
- 1+ year port drayage/intermodal experience.
- High school diploma required.
- Strong customer-service and communication skills.
- Bilingual English/Spanish required.
- Proficiency with Outlook/Gmail and Microsoft Office.
- Experience with Trinium desired.

Benefits:
- Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.