Driver Growth & Operations Manager

Position:
Driver Growth & Operations Manager

Company:
Lalamove

Compensation:
$90,000 - $110,000 a month

Location:
Mexico City, Mexico

Employment type:
Full-time

Work Arrangement:
On-site

Short Summary:
We're looking for a Driver Growth & Operations Manager who is obsessed with scaling, solving complex problems, and building high-impact operations. You'll own the strategy behind how thousands of drivers join, engage, and stay on our platform.

Responsibilities:
- Define and execute Mexico's Driver Growth & Retention strategy.
- Lead a high-performing Driver Operations team, turning data into actions that move key business metrics.
- Build acquisition programs that attract the best drivers and create an outstanding onboarding experience.
- Design initiatives that improve driver engagement, loyalty, and overall experience.
- Collaborate with Sales to create tailored operational solutions for strategic corporate clients.

Requirement:
- 4+ years leading Operations, Growth, Marketplace, or Strategy teams in a tech company.
- Experience in logistics, mobility, e-commerce, or marketplace businesses is a big plus.
- Strong analytical mindset with advanced Excel skills.
- Proven people leadership experience.
- Fluent English (B2-C1)

Benefits:
- Competitive salary to negotiate depending on experience.
- Vacation days above the law.
- Meal vouchers.
- Transportation allowance.
- Health and dental benefits.