Airline Account Manager

Position:
Airline Account Manager

Company:
Hallmark Aviation Services

Location:
United States, Dallas, Texas

Employment type:
Full-Time

Work Arrangement:
Onsite

Short Summary:
Hallmark Aviation is seeking a professional Airline Account Manager for a Prestigious International Airline at DFW Airport. The Business Manager will lead operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.

Responsibilities:
- Provide hands-on supervision of the staff and delegate workload
- Provide direct customer relations support
- Ensure that account operates according to schedule and service level agreements
- Recruit, interview, and hire staff
- Oversee the long-term analysis of manpower needs, groom potential leaders
- Ensure cross training as well as provide new and refresher training for staff members
- Manage attendance records and ensure appropriate shift coverage
- Handle discipline and motivation issues
- Process promotion, demotion and termination paperwork
- Enforce safety, security, and grooming standards
- Administer performance reward programs
- Control the budget for labor costs and allocation

Requirement:
- Proven leadership abilities and organizational skills
- Excellent interpersonal, coaching, and counseling skills
- Minimum 4 years of airline supervisory experience preferred
- Computer literacy (Word/Excel)
- High School Diploma or GED
- English proficiency
- Ability to lift up to 70 lbs
- Background check/fingerprinting and drug screen required
- Flexible availability

Benefits:
- TBD (Depending on Experience)
- Medical & voluntary Dental/Vision/401K