Account Management Associate

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Role

This role offers a unique opportunity to shape the future of Grab's Omnicommerce strategy. You will play a key role in driving the growth of various O2O initiatives such as Dine Out Deals, Reservations, Loyalty Programs, and other Offline-to-Online solutions that enhance user engagement and deliver measurable impact to our merchant partners.

From ideation and strategy to execution and scaling, you'll be at the forefront of building new growth engines for Grab

The Critical Tasks You Will Perform

• Build tailored pitch decks to unlock new merchant opportunities, especially in the F&B space.
• Ensure a steady pipeline of quality leads and more effective merchant acquisition.
• Facilitate collaborative efforts with marketing and sales teams to create effective promotional calendars, schemes, and deals that drive merchant engagement and customer acquisition.
• Design and deploy sales playbooks and toolkits to empower internal teams, ensuring consistent messaging and effective campaign execution across functions.
• Equip teams to engage and convert merchants, ensuring scalability and stronger sales execution.
• Develop strategic engagement plans that go beyond deal tracking and focus on long-term merchant success.

What Essential Skills You Will Need

• At least 2 years of experience in F&B business development, sales operations, or marketing.
• Experience with the F&B business landscape.
• Ideation and crafting pitch decks.
• Communication and stakeholder management abilities.
• Ability to influence multiple stakeholders, manage time, prioritize tasks, and drive from strategy to execution.
• Ambitious, self-driven, and highly motivated individual who can learn fast and adapt well.
• Entrepreneurial mindset with a passion for innovation.
• Attention to detail and results-driven approach.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.