Senior Account Manager

Position:
Sr. Account Manager

Company:
FDH Aero

Location:
United States, Kansas

Employment type:
Full Time

Work Arrangement:
Onsite

Short Summary:
FDH Aero is a trusted global supply chain solutions partner for aerospace and defense companies, specializing in hardware, electrical, consumables, and value-added services.

Responsibilities:
- Receive and process quotes, orders, pricing, availability, shipping costs, etc.
- Communicate with customers and process RFQs, POs, Returns, order follow-ups.
- Possess detailed product knowledge with the ability to troubleshoot customers’ needs and provide adequate solutions.
- Create and build customer relationships by communicating via email and telephone.
- Negotiate prices with customers for potential orders.
- Effectively communicate with internal departments including Shipping & Receiving, Quality, Finance, Operations, and Purchasing.
- Recommend products and services that best fit customer needs.
- Review and accurately enter Purchase Orders (Contracts) to ensure compliance with customer’s Terms & Conditions.
- Be cooperative, positive, and respectful with customers, supervisors, and co-workers.
- Perform other duties as assigned.

Requirement:
- Associate’s degree or equivalent from a two-year college or technical school.
- 7-10 years of related experience in Sales roles.
- Ability to read and interpret general business periodicals, technical procedures, or government regulations.
- Strong problem-solving and analytical thinking abilities, with keen attention to detail.
- Skilled in Microsoft Office (Excel, PowerPoint, Word, etc.).
- U.S. Citizen, U.S. Permanent Resident (Green Card holder), or asylee/refugee status required for ITAR compliance.

Benefits:
- Competitive benefits including medical, dental, vision, Flexible Spending Accounts (FSA), 401k matching, and wellness programs.
- Investment in training, mentorship, and career development.