Systems Maintenance Engineer

Eram Talent is seeking a qualified Maintenance Engineer – Systems to support a leading organization in Saudi Arabia. The role will be responsible for maintaining and optimizing Niagara4-based Building Automation Systems and Integrated Fire Alarm Automation Systems, ensuring system reliability, performance, security, and continuous improvement.

Key Responsibilities

• Monitor and maintain Niagara4-based Integrated Automation Systems (IKAS) and Integrated Fire Alarm Automation Systems (IFAS).
• Prepare daily system functionality and health reports.
• Investigate and resolve system alarms, faults, and failures, including Root Cause Analysis (RCA).
• Create and manage Niagara user accounts according to approved access levels.
• Monitor system user activities and report security or access violations.
• Manage software backups and perform restoration when required.
• Coordinate with IT teams to resolve network and virtual machine issues.
• Troubleshoot communication issues between Niagara and connected equipment/devices.
• Configure Niagara machine IP addressing and server communication ports.
• Perform system optimization, fine-tuning, and continuous improvement.
• Develop and maintain SQL database scripts and configurations for reporting requirements.
• Maintain related IT equipment, including servers, workstations, and JACE controllers.
• Address security alerts raised by Operations and IT departments.
• Support system expansion projects and ensure vendor/contractor compliance.
• Maintain Niagara system configurations and graphics accuracy.
• Conduct audits and inspections of automation systems.
• Develop software solutions to improve system performance and daily operations.
• Prepare monthly system status reports and performance/statistics dashboards.
• Coordinate with software developers and relevant departments on automation-system requirements.
• Manage TRIDIUM SMA agreements, including software patches, bug fixes, and version upgrades.

Bachelor’s degree in Computer Science, Electrical Engineering, Electronics Engineering.

Minimum 7 years of overall relevant experience.

Minimum 3 years of experience working with Niagara platform-based Building Automation Systems.

Knowledge of Niagara4 Java and HTML5 implementation.

Knowledge of Building Automation Systems (BAS).

Knowledge of security systems such as:

• Fire Alarm Systems
• Lighting Control Systems
• Power Monitoring Systems

Strong problem-solving and Root Cause Analysis (RCA) skills.

Knowledge of Energy Conservation.

Fluent in written and spoken English.