Position:
Senior Product Manager, Document Verification
Company:
Entrust
Location:
United Kingdom - London / France - Paris
Employment type:
Permanent, full-time
Work Arrangement:
Hybrid (3 days onsite)
Short Summary:
The Senior Product Manager, Document Verification will own a critical part of our document verification platform, helping customers establish trust in identity documents during onboarding and account opening journeys. This role offers the opportunity to work on challenging problems at the forefront of identity, security, and user experience.
Responsibilities:
- Own and execute the roadmap for a core area of the Document Verification portfolio.
- Analyse customer journeys and product performance to identify opportunities to improve verification outcomes.
- Partner closely with Engineering, AI/ML, Data Science, and Design to deliver innovative document verification capabilities.
- Drive improvements in verification accuracy, customer conversion, operational efficiency, and fraud prevention.
- Work closely with Growth, Customer Success, and Sales teams to understand market needs and customer priorities.
- Understand evolving regulatory, compliance, and industry requirements affecting document verification.
- Use experimentation, analytics, and customer feedback to validate hypotheses and measure success.
- Prioritise investments across competing customer, business, and technical needs.
Requirement:
- 5+ years of product management experience.
- Numerically strong in product analytics and root cause diagnoses.
- Strong communicator of first principles to internal stakeholders and external customers.
- Ability to partner well with Growth team (Customer Success, Sales), Legal, Compliance.
Benefits:
- Career Growth: Invested in your professional journey with learning-forward initiatives and exciting challenges.
- Flexibility: Options for remote, hybrid, or on-site work to fit your lifestyle.
- Collaboration: A culture that values sharing ideas and working together.
- Commitment to diversity, inclusion, and respect within the workplace.