Director of Professional Services

Position:
Director, Professional Services — EMEA

Company:
Dragos

Compensation:
£150,000

Location:
United Kingdom or Saudi Arabia or Europe or Asia or North America

Employment type:
Full Time

Work Arrangement:
Remote

Short Summary:
At Dragos, the mission is personal. The systems we protect deliver essential services and are under constant threat. We are the global leader in xOT cybersecurity, combining technology, threat intelligence, and expert services.

Responsibilities:
- Directly manage all EU-based consultants, IR practitioners, and pen testers; set performance expectations and develop individualized professional development plans.
- Lead the EMEA region through the Manager, Middle East by setting clear strategic direction.
- Oversee quality and consistency of EMEA delivery outputs across EU and ME; partner with Practice Leads to monitor engagement execution.
- Monitor EMEA utilization across both EU and GCC/SAU clusters through billable hours tracking.
- Manage regional coverage by addressing time zone, travel, regulatory, and language considerations.
- Ensure smooth operational execution across the EMEA team; manage operational budgets and escalate financial risks.
- Collaborate closely with EMEA regional sales leadership to identify service positioning opportunities.

Requirement:
- Proven track record leading and developing professional services or consulting teams across multiple locations.
- Deep experience in consulting, incident response, and/or penetration testing delivery.
- Strong capability to navigate regional complexity including time zones and regulatory requirements.
- Experience tracking and managing budgets across multiple regions.
- Strong partnership and communication skills with regional sales organizations.

Benefits:
- Competitive Equity Package
- Comprehensive Benefits Plan