Data Product & Research Operations Lead

Position:
Research Operations and Automation Lead

Company:
BBE Marketing

Location:
Worldwide

Employment type:
Fulltime

Work Arrangement:
Full Remote

Short Summary:
We're looking for a hands-on Data Product & Research Operations Lead to own and improve the tools and workflows used to build and maintain our entertainment industry database. This hybrid role combines product management, research operations, AI evaluation, and data quality.

Responsibilities:
- Own the roadmap for our research and data-management tools.
- Turn researcher challenges into clear requirements for developers.
- Test new tools and determine whether they improve speed and accuracy.
- Identify why automated suggestions are incorrect and develop solutions.
- Improve workflows for artist matching, representative discovery, roster imports, contact research, and conflicting data.
- Build testing datasets and accuracy benchmarks for AI-assisted tools.
- Track metrics such as suggestion accuracy, research time, manual research required, and verified updates per hour.
- Gather researcher feedback and continuously optimize the review and publishing process.
- Create clear rules for what can be automated, what needs human review, and what should be deferred.

Requirement:
- Experience in product management, product operations, data operations, research operations, or a similar role.
- Experience working directly with software developers.
- Strong understanding of data quality and complex research workflows.
- Experience testing or managing AI-assisted, search, extraction, recommendation, or internal workflow tools.
- Ability to turn operational problems into clear product requirements.
- Strong analytical skills and attention to detail.
- Comfortable independently owning projects in a remote environment.

Benefits:
- Competitive salary range of $2500-4000.
- Opportunity to work in a dynamic and innovative environment.
- Engage with a talented team in the entertainment industry.