Senior Solutions Engineer

Business Area: Sales Engineering Seniority Level: Mid-Senior level Job Description: At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises. Cloudera Government Solutions, Inc. - Federal Civilian Senior Solutions Engineer (IC5) At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry, as well as Public Sector organizations spanning the globe. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises and missions. Cloudera Solutions Engineers are the technical leaders in the sales account team. They are responsible for securing the technical win in each sales opportunity and for building an ongoing relationship with our customers to ensure their success with Cloudera technologies. You will use your strong technical skills and business acumen to understand customers’ challenges, design solutions and demonstrate how Cloudera technology can change their agency or mission. If you have a passion for technology and data, come join us! This position is for a candidate with experience working with federal civilian agencies. This role is focused on empowering federal civilian agencies to transform complex data into actionable insights and supporting their unique mission needs. As a Senior Solutions Engineer you will: Own the technical sales process from introductory meetings (net new sales) through post-sales (customer satisfaction, upselling, and subscription renewals) Supporting the technical needs of customers including discovering new use cases for Cloudera’s technology Designing solutions for your customers’ needs using Cloudera technologies, based on reference architectures and common patterns Demonstrating Cloudera products in a way that inspires your customers to say “yes” to Cloudera Partnering with your Account Managers to show your customers the true value and operational outcomes of a Cloudera solution and drive successful sales Presenting product roadmap and vision to inspire your customers to think bigger Interfacing with other Cloudera teams to ensure your customers hear one Cloudera voice Advocating for your customers’ needs to Product Management and Engineering Participating in external publicity and evangelism (conferences, meetups, webinars, blogs) Achievements are aligned to a team goal with annual sales targets, as well as to your participation in knowledge exchange with peers and the wider community. We’re excited about you if you have: A passion for using technology to make a difference to people and organizations. We'll supply some amazing tools to help you with this and you'll provide the connection to use cases, which make it real for your customers. A minimum of 8 years experience in a customer-facing role, ideally in a pre-sales context The ability to create and give technical presentations and demonstrations Experience with some of the following technologies: Big Data, Data Warehousing or Relational Databases Data Engineering, Data Science or Machine Learning Operations, Security and Data Governance within the enterprise One or more of the three major cloud service providers (AWS, Azure or GCP). Formal certification is not required, but would be a great thing to have. Private cloud infrastructure and platforms (including distributed container platforms, such as Kubernetes). Formal certification is not required, but would be a great thing to have. SQL, Python, R, Spark, Airflow, NiFi, Kafka, and Flink Unix or Linux Experience gathering and understanding customer requirements Understanding of federal civilian agencies and their specific data and analytic requirements Clearance preferred (DOE Q clearance) Understanding of US Federal Public Sector regulations and authorization frameworks/processes/publications (such as FISMA, RMF, NIST SP 800-53, FIPS 140, FedRAMP, STIG, etc) suitable for federal civilian agencies Excellent written and verbal communication, with the ability to explain technical concepts to both technical and non-technical audiences Confidence in presenting to large audiences and leveraging storytelling techniques Excellent problem-solving, with abilities to analyze complex problems and develop effective solutions A willingness to learn, a curiosity to discover and a drive to make your customers successful This role is not eligible for immigration sponsorship. The anticipated annual base salary range for this position is: California: $171,000 - $205,000 Colorado: $171,000 - $205,000 Illinois: $171,000 - $205,000 Maryland: $171,000 - $205,000 Massachusetts: $171,000 - $205,000 New York: $171,000 - $205,000 New Jersey: $171,000 - $205,000 Washington: $171,000 - $205,000 Individual compensation within the published range is determined by the candidate's skills, experience, qualifications, and primary work location. In addition to base pay, sales roles are eligible for Cloudera's commission plan, while non-sales roles are eligible for the corporate incentive plan. All employees receive a comprehensive benefits package. What you can expect from us: Generous PTO Policy Support work life balance with Unplugged Days Flexible WFH Policy Mental & Physical Wellness programs Phone/Internet Reimbursement program Access to Continued Career Development Comprehensive Benefits Competitive Packages Paid Volunteer Time Employee Resource Groups What you can expect from us: Generous PTO Policy Support work life balance with Unplugged Days Flexible WFH Policy Mental & Physical Wellness programs Phone and Internet Reimbursement program Access to Continued Career Development Comprehensive Benefits and Competitive Packages Paid Volunteer Time Employee Resource Groups EEO/VEVRAA #LI-Remote #LI-MH2 It has come to our attention that job seekers have been contacted about fake job opportunities with Cloudera from individuals fraudulently posing as Cloudera employees. These recruiting fraud schemes often include requests for personal information and payments. Be aware that Cloudera will never request a payment as part of its recruitment process. Additionally, Cloudera will never make a job offer without conducting an interview process. Any information submitted to Cloudera in relation to a job application should only be through our official career portal https://www.cloudera.com/careers.html Email communications from Cloudera will come from an email address ending in @cloudera.com. If you are the target of a recruiting scam, consider filing a report with law enforcement authorities. Cloudera is not responsible for fraudulent job offers and/or any claims, damages, expenses, or other inconvenience connected to recruiting scams. For information on Cloudera's Candidate Privacy Notice, click here. If you have any questions about our privacy practices, please contact us at privacy@cloudera.com. EEO/VEVRAA If you need assistance with applying for a position, please email our office at talentacquisition@cloudera.com.