Strategic Account Director

Position:
Strategic Account Director

Company:
Block, Inc.

Location:
United Kingdom, London

Employment type:
Remote

Short Summary:
The Account Management organization is seeking a tenured account manager, consultant, or sales professional with experience managing high-value technical accounts to help retain and grow Square's presence in the Enterprise & Mid-Market space across the UK.

Responsibilities:
- Build partnerships and establish lasting relationships with existing customers.
- Take full ownership of your managed book, overseeing business prioritization, financial contract structuring, legal negotiations, and ongoing account management.
- Discover challenges and aspirations with customers and use Square's platform to grow their success through up-sell and cross-sell opportunities.
- Partner with enterprise sales colleagues to establish and grow newly on-boarded, high-value customers.
- Curate analysis of product performance and provide feedback for product roadmap decision-making.
- Identify patterns of success and partner with Sales peers to improve market development.
- Seek opportunities to remove roadblocks and establish new processes.

Requirement:
- 7+ years experience in account management, business development, consulting, partnerships, sales, or sales engineering focused on technical products.
- Experience achieving revenue metric goals.
- In-depth experience collaborating internally on complex deals or partnerships.
- Experience gathering requirements with customers and building business cases for feature development.
- Experience supporting go-to-market efforts for new products.
- A passion for technology.

Benefits:
- Remote work.
- Medical insurance.
- Flexible time off.
- Retirement savings plans.
- Modern family planning.
- Additional benefits available at Block.