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Customer Success Specialist

BiteSpeed | Software Development
2 weeks ago
On-site
Full Time
India, Bengaluru
₹500k - ₹1.2M INR/yr
Position:
Customer Success Specialist

Company:
BiteSpeed

Compensation:
₹5,00,000 - ₹12,00,000 a year

Location:
India, Bengaluru

Employment type:
Full-time

Work Arrangement:
On-site

Short Summary:
This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team.

Responsibilities:
- Own customer relationships and ensure their success.
- Track product adoption for enterprise customers, ensuring maximum value leading to upsells and expansion revenue.
- Become a trusted product advisor for customers, helping them maximize value from BiteSpeed.

Requirement:
- Engineering graduate with 1+ years of work experience in B2B customer success.
- Strong focus on delivering exceptional service experiences.
- Genuine interest in engaging with diverse individuals.

Benefits:
- Competitive salary above market standards.
- Generous ESOPs for all team members.

Required Languages

🇬🇧 English

11 jobs
Sort:
16d 16h ago

Customer Success Specialist

BiteSpeed·Software Development
🏢On-site
|Bengaluru, India
₹500k - ₹1.2M INR/yr
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