Senior Product Manager

Position:
Senior Product Manager, Transaction Monitoring

Company:
Airwallex

Compensation:
$160K – $230K

Location:
US - San Francisco

Employment Type:
Full time

Work Arrangement:
Hybrid

Short Summary:
Airwallex is seeking an experienced Senior Product Manager to lead the development and optimization of transaction monitoring capabilities across payments and financial operations, ensuring effective detection of suspicious activity while maintaining excellent customer experience.

Responsibilities:
- Own the transaction fraud product, including real-time rules, alerting frameworks, and detection logic across our payments platform.
- Optimize monitoring rules and thresholds to improve detection quality and significantly reduce false positives.
- Build scalable post-transaction monitoring and manual review workflows, including delay modes and investigator tooling.
- Design client-specific risk controls for large and complex merchants, tailoring monitoring rules, limits, and safeguards to their transaction patterns and risk profiles.
- Expand monitoring coverage as business scales globally.
- Drive decisions across risk and compliance workflows, including automation and data-driven decisioning.
- Partner closely with Risk Operations to optimize alert triage, case management, and investigator productivity.
- Work with Data and Engineering to ensure reliable monitoring data pipelines, high-quality signals, and scalable detection infrastructure.
- Identify opportunities to leverage AI and advanced analytics to improve detection accuracy and reduce manual operational effort.
- Ensure monitoring capabilities align with AML, fraud, and regulatory requirements while maintaining a seamless customer experience.

Requirement:
- 6+ years of Product Management experience, ideally in payments, fintech, or financial crime prevention.
- Experience building or owning transaction monitoring, fraud detection, or AML systems.
- Strong data-driven mindset with the ability to analyze transaction data, alerts, and rule performance.
- Comfortable working with SQL and data tools to investigate signals, optimize rules, and evaluate monitoring performance.
- Proven ability to work cross-functionally with Risk, Compliance, Operations, Data, and Engineering teams.
- Strong stakeholder management skills and the ability to translate regulatory and risk requirements into scalable product solutions.

Benefits:
- US-based employees are eligible for medical, dental, and vision insurance, a 401(k) plan, short-term and long-term disability, basic life insurance, and well-being benefits.
- 20 paid days of vacation and 12 paid days of company holidays in a calendar year.