EDGE Business Technology Solutions - Senior Analyst I

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ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

Role Description

Senior Business Analyst – Data & Technology

Overview

As a Business Analyst, you will work closely with business stakeholders and technical teams to understand business needs, define data-related use cases and translate requirements into solutions.

You will act as a bridge between business and data engineering teams, bringing together business context and technical understanding to ensure requirements are clearly defined and translated into effective data and technology solutions.

You will work within complex data and digital programmes in the pharmaceutical and life sciences environment, with a focus on pharmaceutical development and CMC processes, partnering with stakeholders across business and technical functions.

What You'll Do

• Understand Business and Data Needs: Partner with business stakeholders to understand business challenges, processes and data needs, identifying and defining relevant use cases and requirements.
• Translate Business Requirements: Gather, analyse and document business requirements and translate them into functional requirements, user stories and acceptance criteria that technical and data engineering teams can work with.
• Bridge Business and Technical Teams: Act as a key link between business stakeholders and data engineering teams, ensuring that business context is understood and that technical solutions address the underlying business need.
• Support Operational Tracking Tools: Bring an understanding of pharmaceutical development and CMC processes to support the development of operational tracking tools, such as lead time tracking.
• Support Data Enablement: Work with business and technical teams to support data enablement initiatives across areas such as technical development/CMC, supply chain, manufacturing and regulatory.
• Facilitate Stakeholder Communication: Facilitate discussions between business and technical stakeholders, clarify requirements and resolve ambiguities to keep delivery aligned and on track.
• Support Data Quality: Carry out data analysis and quality checks to support data accuracy and consistency, working with technical and QA teams to ensure solutions meet agreed business requirements.
• Support Delivery: Participate in Agile ceremonies and collaborate with cross-functional teams throughout the delivery lifecycle, helping identify dependencies, risks and potential roadblocks.

What You'll Bring

• Experience working as a Business Analyst within data, digital or technology programmes.
• Previous experience within the pharmaceutical or life sciences industry, or consulting experience supporting pharmaceutical/life sciences clients.
• Good understanding of pharmaceutical development processes, ideally including technical development/CMC.
• Experience working with business stakeholders and technical teams, with the ability to bridge business requirements and technical implementation.
• Good understanding of data concepts and the ability to work effectively with Data Engineers and other technical specialists without needing to be a hands-on engineer.
• Experience gathering, analysing and documenting business requirements and translating them into functional requirements, user stories and acceptance criteria.
• Experience supporting data-related use cases, data enablement initiatives or enterprise data programmes.
• Exposure to other pharmaceutical technical operations areas such as supply chain, manufacturing or regulatory would be advantageous.
• Familiarity with enterprise data environments, data platforms, data governance and data quality concepts.
• Strong stakeholder management and communication skills, with the ability to communicate effectively with both business and technical audiences.
• Strong analytical and problem-solving skills, with the ability to understand complex business processes and translate them into clear, actionable requirements.

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How you’ll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in Poland, visit ZS Poland office locations | Where we work | ZS.            

Hybrid working model:

We are committed to giving our employees a flexible and connected way of working.  A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed.  Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying?

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

If you’re eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
NO AGENCY CALLS, PLEASE.
Find Out More At:
www.zs.com

Senior Business Analyst – Data & Technology

Overview

As a Business Analyst, you will work closely with business stakeholders and technical teams to understand business needs, define data-related use cases and translate requirements into solutions.

You will act as a bridge between business and data engineering teams, bringing together business context and technical understanding to ensure requirements are clearly defined and translated into effective data and technology solutions.

You will work within complex data and digital programmes in the pharmaceutical and life sciences environment, with a focus on pharmaceutical development and CMC processes, partnering with stakeholders across business and technical functions.

What You'll Do

• Understand Business and Data Needs: Partner with business stakeholders to understand business challenges, processes and data needs, identifying and defining relevant use cases and requirements.
• Translate Business Requirements: Gather, analyse and document business requirements and translate them into functional requirements, user stories and acceptance criteria that technical and data engineering teams can work with.
• Bridge Business and Technical Teams: Act as a key link between business stakeholders and data engineering teams, ensuring that business context is understood and that technical solutions address the underlying business need.
• Support Operational Tracking Tools: Bring an understanding of pharmaceutical development and CMC processes to support the development of operational tracking tools, such as lead time tracking.
• Support Data Enablement: Work with business and technical teams to support data enablement initiatives across areas such as technical development/CMC, supply chain, manufacturing and regulatory.
• Facilitate Stakeholder Communication: Facilitate discussions between business and technical stakeholders, clarify requirements and resolve ambiguities to keep delivery aligned and on track.
• Support Data Quality: Carry out data analysis and quality checks to support data accuracy and consistency, working with technical and QA teams to ensure solutions meet agreed business requirements.
• Support Delivery: Participate in Agile ceremonies and collaborate with cross-functional teams throughout the delivery lifecycle, helping identify dependencies, risks and potential roadblocks.

What You'll Bring

• Experience working as a Business Analyst within data, digital or technology programmes.
• Previous experience within the pharmaceutical or life sciences industry, or consulting experience supporting pharmaceutical/life sciences clients.
• Good understanding of pharmaceutical development processes, ideally including technical development/CMC.
• Experience working with business stakeholders and technical teams, with the ability to bridge business requirements and technical implementation.
• Good understanding of data concepts and the ability to work effectively with Data Engineers and other technical specialists without needing to be a hands-on engineer.
• Experience gathering, analysing and documenting business requirements and translating them into functional requirements, user stories and acceptance criteria.
• Experience supporting data-related use cases, data enablement initiatives or enterprise data programmes.
• Exposure to other pharmaceutical technical operations areas such as supply chain, manufacturing or regulatory would be advantageous.
• Familiarity with enterprise data environments, data platforms, data governance and data quality concepts.
• Strong stakeholder management and communication skills, with the ability to communicate effectively with both business and technical audiences.
• Strong analytical and problem-solving skills, with the ability to understand complex business processes and translate them into clear, actionable requirements.

How you’ll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in Poland, visit ZS Poland office locations | Where we work | ZS.            

Hybrid working model:

We are committed to giving our employees a flexible and connected way of working.  A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed.  Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying?

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

If you’re eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
NO AGENCY CALLS, PLEASE.
Find Out More At:
www.zs.com