Staff Infrastructure Engineer

Position:
Staff Infrastructure Engineer (IAM and Cloud Services)

Company:
Zoom

Compensation:
Minimum: $124,000.00
Maximum: $271,200.00

Location:
United States, San Jose, California

Employment type:
Full time

Work Arrangement:
Hybrid

Short Summary:
The ideal candidate will possess experience at a staff level, security IAM and Infrastructure SRE. A solid SRE & Automation mindset to transform operations from reactive ticketing to proactive engineering.

Responsibilities:
- Architecting and maintaining secure infrastructure across AWS, Azure, and GCP.
- Manage Identity and Access Management (IAM) flows, integrating Okta, Active Directory, and SaaS applications (Zoom, Google Workspace) to ensure seamless, secure access.
- Developing and maintaining Terraform modules and Ansible playbooks to automate the provisioning of cloud resources, Kubernetes (EKS) clusters, and configuration management.
- Managing and scaling our hybrid monitoring stack.
- Configuring Prometheus, Loki, and Grafana for infrastructure metrics.
- Driving the adoption of ArgoCD to manage infrastructure deployments.
- Overseeing the deployment and management of critical SaaS applications.
- Identifying and resolving complex issues across the network, application, and identity layers.

Requirement:
- Hold a BS or MS Degree with 8+ years of experience, or 10+ years of equivalent experience.
- Experience working at a Staff level in Security IAM and Infrastructure SRE.
- Extensive experience creating tools and automation services with Python or Golang.
- Solid background in automating infrastructure using standard tools like Terraform, Pulumi, or Ansible.
- Good understanding of authentication security practices (IAM/IGA, MFA, SSO, PKI) and experience managing Okta or similar Identity Providers.
- Experienced administering major cloud platforms (AWS is primary, familiarity with Azure/GCP) and Kubernetes internals.
- Proven ability to implement and tune monitoring stacks (Prometheus, Grafana, ELK/Splunk).
- Experience building pipelines with GitHub Actions/Jenkins and managing deployments via ArgoCD.

Benefits:
As part of our award-winning workplace culture, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.