Partner Implementation Lead

Position:
Partner Implementation Lead

Company:
Zoom

Compensation:
Minimum: $146,000.00
Maximum: $319,400.00

Location:
United States

Employment type:
Full time

Work Arrangement:
Remote

Short Summary:
We are seeking a dynamic and experienced Partner Implementation Program Lead to join our team. This role is crucial in ensuring seamless implementation of our solutions through our partner network.

Responsibilities:
- Own the strategy and roadmap for Zoom Partner Deployment Accreditation creation and maintenance.
- Develop and maintain the strategy and roadmap for technical continuing education programs.
- Create and maintain comprehensive documentation, training materials, and best practice guides.
- Work cross-functionally with various teams to scope, outline, create, and launch Deployment Accreditations.
- Collaborate with Sales Enablement and Partner Solution Engineers to define maintenance strategies.
- Partner with Product Owners to identify technical enablement needs.
- Maintain high standards for content quality across all accreditation and enablement programs.
- Manage multiple concurrent certification or enablement programs.
- Monitor and report on program progress.
- Stay updated on Zoom's product roadmap.

Requirement:
- 5+ years of experience in partner/vendor management, program implementation, or similar roles.
- 5+ years of cloud-based education, training, or enablement experience.
- 5+ years of channel experience.
- Strong project management skills (PMP certification is a plus).
- Excellent communication and interpersonal skills.
- Proven track record of successful partner program implementations.
- Experience with project management tools.
- Strong problem-solving and analytical skills.

Benefits:
- A variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health.
- Support for work-life balance and community contributions.