Staff Product Designer, AI Agents & Chat

Title: Staff Product Designer, AI Agents & Chat Location: San Francisco ABOUT ZIP Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before. The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups. YOUR ROLE As a Product Designer at Zip, you’ll work on real, customer-facing features across a wide product surface area for procurement, which at its essence is managing the process of helping companies buy what they need. You’ll be collaborating with other experienced designers, PMs, and engineers who care deeply about craft, collaboration, and building consumer-grade experiences for complex enterprise workflows. You’ll have direct access to our users for UX Research and testing, and the features you design will be immediately used by our users. You’ll work with a tight-knit team that values open communication and cross-functional collaboration. This role will be on our AI platform team, which will think through what are core patterns and capabilities that we need in order to power AI agent experiences across the platform. You’ll dive deep with different teams to understand how their personas can benefit from different AI features and develop repeatable interactions and patterns that can be used across multiple teams. We are looking for designers who are eager to take ownership and grow quickly by working on high-impact problems used by some of the world’s leading companies. Please note, we are looking for someone who will be able to come into our San Francisco office on a hybrid basis (3 days / week). YOU WILL - Lead the design of AI platform features from concept to launch. - Drive a compelling vision on how AI permeates throughout our app and is integrated thoughtfully where it matters most. - Partner closely with engineers, and with PM and go-to-market stakeholders to brainstorm, define, and implement new features and offerings. - Collaborate closely with our product and customer-facing teams to participate in UX Research and design thoughtful solutions - Iterate quickly on designs based on user feedback - Lead regular design reviews with the broader AI team. - Work closely with product designers across the organization to understand their specific team’s needs QUALIFICATIONS - 8+ years professional design experience working at a startup or similarly resource-restricted organization shipping great designs at a fast pace - Experience shipping AI products end to end as the lead designer. - Experience iterating with engineers and other team members on both visual and UX designs to get the experience and details just right - Great presentation, collaboration and communication skills - Empathetic champion for your work’s audience and customers - Strong visual design skills without sacrificing usability - Understanding of the technical constraints of building web applications. - You build with AI tools in your own workflow, prototyping with Claude, Figma Make, Cursor, or whatever gets your ideas into something clickable fastest. The salary range for this role is $220,000 - $270,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. PERKS & BENEFITS At Zip, we’re committed to providing our employees with everything they need to do their best work. - 📈 Start-up equity - 🦷 100% health, vision & dental coverage options - 🍽️ Catered breakfast, lunch, & dinner - 🌴 Flexible PTO - 🏋️‍♀️ ClassPass membership - 🚍 Monthly commuter benefit - 🚠 Team building events & happy hours - 💻 Home office stipend - 🛜 Phone/internet reimbursement - 🏠 Hybrid model + 5 flexible remote days per quarter - 🍼 Paid parental leave - 🐣 Fertility benefits - 🧑‍🧑‍🧒‍🧒 Employee Assistance Program (EAP) - 🤖 Unlimited AI token usage We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!