Operational Excellence, Business Analyst II

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

Business analysts act as advisors to the business and support sound decision making through the use of data driven insights, coupled with strong business acumen. They work with stakeholders to understand business challenges, design queries and reports to understand root cause, and advise and consult with leadership to implement solutions.

Essential Duties and Responsibilities:

• Working directly with business stakeholders, designs a limited variety of moderately complex reports using data from one or multiple systems to specifications. Delivers report in format to aid business stakeholder interpretation (pivot tables, graphs, etc.)
• Proactively partner with cross-functional team members, process area owners, and KPI Owners to project how influential functional metrics drive KPI performance, while translating operational insights into targeted continuous improvement opportunities 
• Actively leverage and incorporate emerging AI and automation tools to modernize reporting cadences, accelerate data preparation, and optimize workflows
• Identify patterns, anomalies, and underlying operational drivers across multi-system data sets, partnering with business leaders to support findings in intuitive, visually compelling formats
• Experience crafting structured internal communications and executive summaries
• Tailor presentation style and messaging to ensure both technical and non-technical audiences grasp key takeaways and next steps
• Uses data methodologies and business acumen to generate recommendations to moderately complex problems to review with supervisor / senior analyst
• Identifies and interprets trends and patterns in datasets to locate influences
• Designs and develops analytical solutions across multiple systems
• Demonstrates intermediate knowledge of KPIs, team roles, and business processes in assigned area
• Demonstrates understanding of systems architecture and data flow in assigned functional organization
• Works with data transformation tools to design new datasets for BI models of moderate complexity
• Creates and optimizes queries and data transformations using cloud data warehouse solutions / data transformation tools
• Develops dashboards and models using data visualization platforms
• Communicate findings and recommendations to stakeholders
• Troubleshoots effectively and identifies and implements process improvements
• Maintains data quality and governance is assigned systems
• Works independently with limited supervision

• Key Skills and Competencies:
• Can synthesize complex data into themes, stories and recommendations
• Some systems knowledge in assigned functional area
• Beginner Microsoft Excel and PowerPoint skills
• Can present data in a visually compelling format to help business stakeholders understand the issues, possibilities and recommendations
• Beginner presentation skills required. Some formal training in public speaking / presentation skills preferred
• Strong analytical mindset / capability
• Experience translating business needs into actionable insights
• Stakeholder management skills
• Ability to communicate complex data to non-technical audiences
• Strong critical thinking and problem-solving skills
• Experience developing new dashboards and data models in data visualization platforms
• Experience creating and modifying data transformations
• Can write / optimize SQL queries

Job Requirements:

• Minimum Education or Equivalent: Bachelors Degree. In lieu of a degree, candidates with 6+ years of relevant experience and a demonstrated progression of responsibilities will be considered if they have experience translating business needs into analytical requirements and proficiency in developing dashboards and data models in data visualization platforms
• Minimum Work Experience:  2+ years of experience

Work Environment: Hybrid

Safety Sensitive Role: No

Travel: Up to 10%

Personal Protective Equipment (PPE): No

Must be able to see color: No
Physical Demands:
• Sedentary work that primarily involves sitting or standing

Equal Opportunity Employer:

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Pay Range:

$68,400.00 - $102,600.00 Annual

Incentive Compensation:

In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 5% of base pay, in accordance with the terms of the applicable incentive plan.

Zebra Total Rewards:

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.

Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

Job Posting Statement:

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.