Middle Automation Engineer (Cisco CNC Upgrade)

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

In this Automation Engineer role you will design, develop, and maintain network automation solutions using Cisco CNC, Cisco NSO, Nokia NSP, Python, APIs, and related technologies. Automate network configuration, validation, monitoring, compliance, remediation, and maintenance activities across multi-vendor infrastructure. Improve network reliability through telemetry-driven automation, configuration drift detection, operational health checks, CI/CD, observability, automated troubleshooting, and safe change controls. Collaborate with network engineering teams to standardize operational practices and reduce manual intervention across the network.

Responsibilities 

• Develop and maintain network automation using Cisco CNC, Cisco NSO, Nokia NSP, Python, APIs, and related platforms.
• Automate network configuration changes, maintenance activities, validation, and operational tasks across multi-vendor infrastructure.
• Build automated pre-checks and post-checks to verify routing, interfaces, adjacencies, reachability, and overall network health.
• Detect and remediate configuration drift, device synchronization issues, and deviations from network engineering standards.
• Integrate automation platforms with inventory, telemetry, monitoring, alarming, ticketing, and source-of-truth systems.
• Develop telemetry-driven and closed-loop automation to identify network issues and support automated remediation where appropriate.
• Troubleshoot network automation failures, controller issues, API integrations, and device-level problems, and perform root-cause analysis.
• Improve network reliability by identifying repetitive manual processes and recurring failure patterns that can be reduced through automation.
• Maintain safe automation practices through testing, CI/CD, version control, rollback mechanisms, change validation, and blast-radius controls.
• Create operational tooling, dashboards, documentation, and runbooks that improve network visibility, troubleshooting, compliance, and engineering efficiency.
• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Qualifications 

• Fundamental understanding of service provider networking, including TCP/IP, BGP, OSPF, IS-IS, MPLS, SNMP, and network telemetry.
• Professional experience supporting or engineering large-scale service provider networks.
• Experience with network automation and orchestration platforms such as Cisco CNC, Cisco NSO, Nokia NSP, or similar technologies.
• Strong Python scripting skills for network automation, tooling, and API integrations.
• Experience with REST APIs, NETCONF/RESTCONF, YANG, or other network programmability technologies.
• Experience with Linux/Unix systems and troubleshooting network automation platforms and integrations.
• Experience with network monitoring, telemetry, configuration validation, and operational troubleshooting.
• Familiarity with Git, CI/CD, testing, and software development practices for maintaining production network automation.

Education & Experience 

• Associate’s degree in computer science, software engineering, or related field (or equivalent experience).
• Minimum of three (3) years of experience in software engineering, network engineering, or network automation support roles.

Estimated base salary range: $77,100 - $118,600 USD/annually

Work Authorization Requirement: This position is not eligible for employment-based visa sponsorship. Zayo will not provide, transfer, or assume sponsorship for any employment visa or work authorization for this position now or in the future. 

#LI-Remote

The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.

Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance
• Retirement 401(k) Savings Plan
• Generous paid time off policy including paid parental leave

Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

As part of the application, hiring, onboarding, and/or employment process, Zayo or its affiliates, partners, and vendors may collect, store, and use biometric identifiers and biometric information (collectively, “Biometric Data”), such as fingerprints, facial geometry scans or other unique biological characteristics. Zayo uses CLEAR1, a third-party identity verification service, to verify applicant identity during the hiring process. CLEAR1 may collect Biometric Data, including facial geometry scans and/or other biometric identifiers, to authenticate your identity. Biometric Data will be retained pursuant to CLEAR1’s policies, which can be found here: Zayo will not sell, lease, trade, or otherwise profit from any applicant's or employee's Biometric Data. By proceeding with your application, you acknowledge this disclosure. Prior to any collection of Biometric Data — including through CLEAR — you may be presented with a separate consent form and asked to provide your written authorization in accordance with applicable federal, state, and local laws, including the Illinois Biometric Information Privacy Act (BIPA), the Texas Capture or Use of Biometric Identifier Act (CUBI), and other applicable biometric privacy statutes.