Senior Sales Representative

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary:

Xylem Water Sales and Services is hiring a Senior Sales Representative to manage and grow a well-established territory within Xylem's Light Industry Division covering the Chicago area. We provide cutting-edge water treatment solutions for high-purity and wastewater applications across a variety of industries including microelectronics, pharm, university and others.

In this role, you will work directly with clients to specify and sell tailored water treatment solutions, with a strong emphasis on Xylem's preventative maintenance services. You’ll serve as the primary point of contact throughout the customer lifecycle—ensuring satisfaction, fostering retention, and driving year-over-year business growth. Key responsibilities include maintaining and strengthening customer relationships through on-site visits within the assigned territory, as well as engaging clients via multiple communication channels to close deals and provide ongoing support. You’ll respond to inquiries with expert product recommendations and guide opportunities through all stages of the sales pipeline using CRM tools, which are also used for forecasting and SIOP planning.

The ideal candidate will have a commercial or industrial water treatment background, and brings a sense of urgency, prioritize safety, and work collaboratively across teams to execute sales strategies and uncover new business opportunities, all while maintaining high service standards and growing sales volume. This person will be required to live in the territory and go into the branch office as needed.

Responsibilities:
Sales
• Generate new leads and prospects
• Build and maintain relationships with clients
• Conduct sales meetings and presentations
• Negotiate and close deals
• Meet or exceed sales targets
• Provide regular sales forecasts and reports
• Identify and capitalize on market trends and opportunities
Account Management
• Manage and grow existing client accounts
• Conduct regular check-ins with clients to ensure satisfaction
• Address and resolve any client concerns or issues
• Identify and pursue upselling and cross selling opportunities
• Collaborate with internal teams to ensure timely and successful delivery of products/services to clients
Territory Management
• Develop and execute a strategic sales plan for assigned territory
• Identify and prioritize key accounts and prospects in territory
• Monitor and analyze market trends and competitor activities in territory
• Plan and manage travel to visit clients and prospects within territory
Product Knowledge
• Maintain a thorough understanding of company's products and services
• Stay updated on industry trends and developments
• Effectively communicate product features and benefits to clients
• Provide feedback and suggestions for product improvements
Administrative Tasks
• Keep accurate and up-to-date records of sales activities and client interactions
• Submit necessary paperwork and reports in a timely manner
• Manage and track expenses related to sales activities
• Participate in regular team meetings and training sessions.
High Impact Behaviors:
• Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.
• Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.
• Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.
Qualifications:
• A bachelor’s degree in business, economics, finance, or a related field with at least 3 years sales experience or equivalent work experience, preferably in the water treatment industry or other industrial sales industry experience.
• Strong analytical and critical thinking skills.
• Proficiency in data analysis tools and software.
• Ability to work collaboratively in a team environment.
• Eagerness to learn and take on new challenges.
• organizational skills and the ability to manage multiple tasks simultaneously.

Travel requirement: 35%

Salary:

The estimated total target compensation range for this position is $130,000 to $160,000(salary plus sales incentive). Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range.  At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

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Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.