General Manager - Club Pilates

GENERAL MANAGER CLUB PILATES - JOB DESCRIPTION

COMPANY OVERVIEW:

Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking

to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand,

committed to providing affordable and accessible Pilates to the community.

Club Pilates is currently established in 38 states and 2 countries. Class formats target a wide range of

clients’ needs – from young to more senior and beginner to advanced. Club Pilates was one of the first

studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group

Pilates apparatus classes. Club Pilates has already sold 750 territories throughout the United States and

Canada. Its over 2200 instructors provide over 17 million workouts a year to tens of thousands of members.

Club Pilates has been recognized in Inc Magazine's Inc. 500 and Inc. 5000 List two years in a row as well as

Entrepreneur Magazine's Franchise 500 two years in a row. 

POSITION:

The ideal Manager will oversee all Studio functionality from Sales to Instructors.

REQUIREMENTS:

2+ years of retail/service sales or fitness sales experience.

Confident in generating personal sales and training Sales Reps in sales

Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training

Must be fluent in English and have excellent communication and strong interpersonal skills in person, on

the telephone and via email

Ability to excel in a fast changing, diverse environment.

Ability to recognize areas of improvement and make changes using good judgement.

An affinity and passion for fitness.

Solid writing and grammar skills.

Highly organized, proficient in data management, ability to prioritize and meet deadlines.

Professional, punctual, reliable and neat.

Strong attention to detail and accuracy.

Trustworthy and ability to handle confidential information.

Ability to work harmoniously with co-workers, clients and the general public.

Proficiency with computers and Studio software.

DUTIES

Lead generation including Grass Roots Marketing and Networking

Implement sales process to schedule prospects into Demo class

Membership sales

Manage staff schedule

Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate

inventory counts

Supervise Sales Representatives

Hire/Manage all instructors at the studio

Proficiency in ClubReady, to include revenue reports, attendance reports, etc.

Review instructor evaluations performed by Master Trainers

Independently make decisions related to high level customer service

Collect out-standing dues

Maintain cleanliness and organization of the Pilates Studio

Enforce Club Pilates policies and procedures

Ensure all forms, administrative supplies, and studio literature is stocked and visible

Schedule and participate in networking/community events and studio promotions

Strategically manage marketing campaigns to generate leads for the studio

Any other duties as assigned

COMPENSATION & BENEFITS:

This position offers a very competitive base salary; based on experience & performance

Commission paid on sales

Opportunity to bonus, based on performance

Unlimited growth potential within the company.