- Responsibility for the service and maintenance business in the mobile crane segment
- Ensuring quality and process compliance across all service and maintenance activities
- Identifying and reporting service or product deviations, as well as participating in root cause analysis
- Documenting service and maintenance activities and actively contributing to continuous product and service improvements
- Working closely with customers to understand machinery and operational requirements for mobile cranes
- Managing and optimizing internal service processes and interfaces (e.g., spare parts, logistics, technical department)
- Solid knowledge in the field of (mobile) cranes
- Experience in maintenance, repair, and service processes of heavy machinery and equipment (hydraulics, electrical systems, mechanics)
- Experience in customer service as well as collaboration with sales, product, and service organizations
- Technical vocational training (e.g., mechatronics technician, industrial mechanic, electrician) or a comparable qualification
- Entrepreneurial mindset, hands-on attitude, teamwork skills, and strong customer orientation
- Willingness to travel for on-site customer assignments. Very good written and spoken Dutch, and good English skills are an advantage
- Spannende Aufgaben in einem internationalen, wachsenden Unternehmen im Bereich Baumaschinen
- Zahlreiche Weiterentwicklungs- und Schulungsmöglichkeiten
- Flache Hierarchien, kurze Entscheidungswege und ein modernes Arbeitsumfeld
- Engagiertes Team mit starkem Fokus auf Zusammenarbeit und Innovation
- Attraktive Arbeitsbedingungen mit guter Work-Life-Balance
- Internationales Umfeld mit großem Gestaltungsspielraum
Carve out your career with XCMG!
Welcome to XCMG - one of the world's largest manufacturers of construction machinery. We develop state-of-the-art excavators, cranes, earthmoving and road construction machinery for our customers in the construction, mining and energy industry.
At our site in Krefeld you can find four of our German subsidiaries. In addition to the European headquarter XCMG Europe GmbH, there is also a company for research and development, for strategic purchasing and for sales and services. Together, we drive investment and innovation to a new horizon.
XCMG offers you the opportunity to advance your professional career and apply your skills and know-how in a future-oriented and intercultural environment.